Beth Israel Deaconess Hospital – Plymouth

Recently, I had to bring my wife to the ER. Our situation was not extreme, but precautionary. Our RN was slammed, but she was very generous to my wife and I. The transport staff (Sean and Gary) deserve 5 STARS for going out of their way to help patients out. I am giving two stars based on the acknowledgment and the wait time. We waited 6 hours for something that should have been fairly simple. Our RN even said she would never wait that long. I'm not sure what the issue is, due to the fact that the people we interacted with were wonderful, but with the doctor reviewing blood work just one time, we could have been sent home.

Unfortunately I've been here a few times over the past few years. It's always a pleasant experience though as far as staff goes. You can ask for nicer, more caring, kinder people. And that's rare these days.

I ended up in the emergency department last week. Although it was busy, I was seen in a reasonable time. The nurses and other staff were very friendly and kept me updated. Dr Tenerowicz was very good. Came by to see me pretty quickly. I felt like he listened to me and was very thorough. Checked on me multiple times while I was there.

Maybe the ER reception desk wasn't warm and fuzzy but they were polite and did their job efficiently. I was checked in within 5 minutes, even with 3 ppl ahead of me. The triage nurse was also efficient and she was friendly. I saw her being equally so with the inebriated patient whose family was not far behind. The PA, Kristin, did a stellar job on my sutures. And like the staff of nurse, assistants, discharge nurse and who ever else was behind the scenes, was pleasant and personable despite how busy the ER was. I can say this as a retired nurse with years of ER experience .....Great job.

I accidentally caught my finger in a garage door and knew I would be in need of stitches once I arrived at BID in Plymouth MA. I was immediately taken into a pod in the emergency room and treatment proceeded immediately. I highly recommend the practices and staff of BID as it could not have been better for me. I would like to, however, single out two of the nurses: Rosalind Mandelbaum and Emily Bumpus. In a stressful situation like this for me, these two professionals exceeded my expectations. Besides their expertise, they were kind, funny and did a superlative job. Thank you Rosalind and Emily. Jack Milan Plymouth MA