Bon Secours St Marys Hospital

Address

5801 BREMO RD, RICHMOND, VA 23226 USA

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Phone

(804) 285-2011
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Emergency service available

5801 BREMO RD, RICHMOND, VA 23226 USA

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Consumer feedback about Bon Secours St Marys Hospital

Vera Lipscomb
Vera Lipscomb

1 out of 5 stars

posted 4 weeks ago

This is always a terrible place to come for pediatrics. They treat the parents like they don't know anything about their own kid. I honestly never want to come here again and this isn't the first time. That it's been that ridiculous to be here.

I would rather take my kid to the ER 100 times and nothing be wrong all 100 times then to be bullied into it's just a cold when they were having an allergic reaction.

You don't have to be a doctor to know your child isn't feeling well or somethings wrong. Remember to anyone just because you don't have a PhD doesn't mean you have to be treated poorly.

If you don't like helping EVERYONE EQUALLY then leave the medical field because you don't belong.

Susan Ashby
Susan Ashby

1 out of 5 stars

posted 1 month ago

WATCH THE BILLING! Bon secours is still sending me bills from 2016 that have long since been paid. I have cancelled checks and statements from my insurance company showing full payment. In the emergency room they told my husband and I that I was covered . After the second day in the hospital they said they had to release me because they didn't accept my insurance. I was then billed and paid over 8000.00 out of my pocket . It was wrong for me to be billed and continually harassed to pay a bill that has been clearly proven that it is paid. I would expect truth and honesty from a hospital with a religious name.

Hannah Luiz
Hannah Luiz

1 out of 5 stars

posted 1 month ago

Parking is insane!!! Bring my mom to the doctor....non handicap cars in the handicap lot just parked next to the curb!! Valet is a big fat joke! Can’t get near the door to drop off the car.....isn’t that the point of Valet? Too many cars just parked and lined up....never being taken to a lot! They just sit! Someone call the fire Marshall!!! And don’t bother calling security.....just get s voice mail! They’re out smoking I guess......cuz non of them are outside!!!

Brandy Winker
Brandy Winker

5 out of 5 stars

posted 1 week ago

I had my second child here on Dec 29, 2018. I had the best experience. My doctor and all the nurses were amazing. I ended up having a c-section which normally means you have to stay 3 days to recover, but the doctor did such a good job delivering my baby and the nurses did such a good job taking care of me afterwards, that I recovered so fast I was able to go home a day early :-) Room service alway made sure to call to see if you wanted something to eat for Breakfast, lunch and dinner. And surprisingly the food was really good! I kinda felt life I was in a hotel on vacation.
The nurses were great with my son, including the hearing consultant and the baby photographer. They made sure he was happy and comfortable. They didn't just rush through his test to get them over with. If he got fussy they would stop to comfort him. I really appreciated that.
One of the lactation nurses was awesome! Both were good nurses, I have no complaints on either one, but one in particular was awesome. She helped out with so much more than just breastfeeding.
I plan on having my next child here and I highly recommend you having your child here.
I delivered my first son at Mary Washington and my experience there was horrible! I'm willing to drive an hour to St. Mary's now. Love, love, love St. Mary's.

Rhonda Gonzales
Rhonda Gonzales

5 out of 5 stars

posted 2 weeks ago

Unfortunately, i was admitted into the ER last night. I was seen by Dr. Imani A. Orgill. She was Great!!!!!!!!! The staff, nurses and radiology were great also!!!! The took good care of me. They listened to me. They explained in detail what was happening, and took care of me quickly. I actually felt like i mattered, not just another body in the ER. Thank you to everyone that helped me last night.

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