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feedback about Brandywine Hospital
Critical ER need. Received immediate and excellent care. Everyone was professional compassionate and respectful. Nurses and nurse aids should be receiving awards. I would take family friends and myself there for any hospital or emergency needs. I am amazed that in our countries current crisis of health care that so many could be so compassionate, empathetic and professional. Not a single complaint. I really hope Nurse and Nurse aids are focused on for awards. Thanks to you all in my time of crisis and needs.
Took my 1 year-old into the ED because he had been coughing for weeks. We sat in the waiting room for two hours before they called us back . Once you’re in the back, we sat there for two more hours before we even saw a doctor and nurse. Now I know better and go to West Chester.
We had a resident from our group home at this hospital.His doctors changed too often and no one took on -going responsibility .He left the hospital with no confirmed diagnosis and needing a transfusion every other day. I was told the day before he was sent to a rehab/nursing care facility that he would not leave in this state.Also told that as needed an oncologist would be included. Nothing that I was assured of the day before by their RN social service person happened.We were told at 4 pm he was being discharged. The nursing home does not handle transfusions and they were as confused as we were about this chaotic ,discharge.I sincerely hope that as the nursing home sends him to a hospital for another transfusion that he will be in a caring and comprehensive treatment facility.
I just got home from a short procedure at Brandywine Hospital. I have heard so many people say negative things about this hospital but I had a wonderful experience. The nurses, staff, and doctors were all courteous, friendly, and professional. I had quite a few conversations with multiple people that helped put me at ease as I was anxiously waiting for my surgery. These employees took their time to make me feel comfortable and went above and beyond their professional obligations. Tower Health is hard at work renovating the hospital and the work that is completed is beautiful.
My mother was recently in this hospital and I have nothing but horrible things to say about it.
Short staffed nurses, lazy nurses... only way you will get good care is in ICU. My mother was left in a room all day not able to respond to anything. And the nurse didn’t find that weird. I live 40 minutes away from there so I would called and they would say she is doing okay and blah blah blah... well apparently you can’t leave your loved one there and feel confident that they will be cared for. Well short story if I didn’t end up going up to the hospital to check on her bc they let her sleep all day she would have died. She was unresponsive when I arrived. And had to get a breathing tube and rushed to ICU for 4 days. My mom has major health problems any educated nurse would have made sure she had the best care and wouldn’t have let her sleep without questioning why isn’t this patient waking up to give me her name or ANYTHING... I will have to knowledge ONE AMAZING nurse named CEE CEE... she is truly amazing!
If you are able to.. take your family member to Chester County Hospital! They are 100% better. I’ve talked to doctors at Chester County Hospital about Brandywine and they give a dirty look and any NO COMMENT!! That says something!!! Please if one of your family member experience something at this hospital take down names and report them! I hope they make a difference and train their nurses appropriately.