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feedback about Brandywine Hospital
Critical ER need. Received immediate and excellent care. Everyone was professional compassionate and respectful. Nurses and nurse aids should be receiving awards. I would take family friends and myself there for any hospital or emergency needs. I am amazed that in our countries current crisis of health care that so many could be so compassionate, empathetic and professional. Not a single complaint. I really hope Nurse and Nurse aids are focused on for awards. Thanks to you all in my time of crisis and needs.
We had a resident from our group home at this hospital.His doctors changed too often and no one took on -going responsibility .He left the hospital with no confirmed diagnosis and needing a transfusion every other day. I was told the day before he was sent to a rehab/nursing care facility that he would not leave in this state.Also told that as needed an oncologist would be included. Nothing that I was assured of the day before by their RN social service person happened.We were told at 4 pm he was being discharged. The nursing home does not handle transfusions and they were as confused as we were about this chaotic ,discharge.I sincerely hope that as the nursing home sends him to a hospital for another transfusion that he will be in a caring and comprehensive treatment facility.
Took my 1 year-old in to the ED because he had been coughing for weeks. We sat in the waiting room for two hours before they called us back . Once you’re in the back, we sat there for two more hours before we even saw a doctor and nurse. Now I know better and go to West Chester.
I just got home from a short procedure at Brandywine Hospital. I have heard so many people say negative things about this hospital but I had a wonderful experience. The nurses, staff, and doctors were all courteous, friendly, and professional. I had quite a few conversations with multiple people that helped put me at ease as I was anxiously waiting for my surgery. These employees took their time to make me feel comfortable and went above and beyond their professional obligations. Tower Health is hard at work renovating the hospital and the work that is completed is beautiful.
Incident happened 11/6/18:Very poor patient care and bedside manner... RN'S who were caring for my mother were unprofessional, rude, and disrespectful. You shouldnt be in the nursing field if it's a problem with caring for people who are in need. RN CHELSEA YOUNG and
RN Amanda lacked any form of professional communication. They were dismissive of my mother's needs. I felt unsafe leaving my mother in their care. When addressing our concerns to RN CHELSEA YOUNG and RN Amanda they became combative and argumentative demonstrating non verbal cues like My family didn't have the right to speak up about their poor interpersonal skills and piss poor attitude encompassed with a blatant disregard for a person in need. I followed up with the clinical nurse to Express all of our concerns and grievances and will ensure to be in contact with the Director of the PROGRESSIVE CARE UNIT. With this experience I will not recommend anyone to this facility...GO TO CHESTER COUNTY HOSPITAL!