Broward Health Coral Springs
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I had a surgery scheduled on a Monday morning ,there billing department call me on Friday telling me ,I have to pay 1800 and I have to pay it before my surgery ,I told the person I did not have all that money to pay, the say the split it in half,which I try to pay on the Monday morning of my surgery, they say they to don't accept the card I gave them. So she told me I would not be able to do my surgery. Never in my life I experience such a thing ,I ask if they have a payment plan they said ,No Unbelievably .I did end up paying 900 an more.Overnight nurses was pretty good. In the morning the doctor came and saw me and told me I would take shower ,when in the shower ,the nurse try turning on the pipe, no water came out ,then they leave me sitting there.
Nurses are wonderful, but the billing department has NEVER made things easy. If I knew it was going to be this hard, I would have gone somewhere else for treatment. They’ve sent bills to the wrong insurance on multiple occasions, they’ve placed charges on the wrong dates and then told me that they could not change it until AFTER they got the bill back from insurance. Nonetheless, that exact bill got sent to collections even though insurance has not been finalized, but they told me that I needed to wait for a final, fixed, bill and that I was doing the right thing by continuously calling. I am so disappointed by the way things have been handled and the pure lack of organization, attention to detail, and honesty that the billing department has shown. After reading others’ reviews, it seems I am not the only one going through this.
I will literally drive by all North Broward hospitals from now on. It’s not ever worth it. I’ve lived in Broward my entire life, and Coral Springs Medical Center is definitely the worst hospital I’ve ever been to, both as a patient and a visitor. The ER collapsed the vein in my left arm with one IV bag. One. I was there for 4 hours and I look like a junkie... probably for weeks now. Everything about this hospital sucks. Everything.
My dad was admitted last week Thursday morning and assigned to the CCU unit his nurse Rafi was exceptionally my dad is diabetic and he only eat chicken and fish but the staff would send him different dishes like beef, turkey or pork but Rafi make sure he had the proper meal and made sure my dad got his insulins meds in a timely manner. We appreciate your hard work and dedication. Nancy his night nurse you are a gem making sure all was well throughout the night.....We salute you as well. Wish dad was still on your floor.
Delivered my daughter here. Bringing a child into the world for the first time is supposed to truly be a great experience. Sadly, mine was not thanks to 2 horrible overly opinionated nurses in labor and delivery. One was a traveling nurse within broward county and was absolutely disgusting. She asked me what point was I trying to prove by not initially wanting an epidural? Then proceed to explain that's why she floats and prefers cancer patients because the women in labor and delivery are too difficult. I was appalled, and in labor and the fact that she had just said this had my blood boiling. My spouse tried to keep me calm, I was tired but so offended and she just made it a dark atmosphere. She spoke to me and my spouse like we were children. Not 26 year old, first time parents. When I finally got into a room and another nurse had to check my stomach a day later I asked my spouse to wait outside. She said "Why? Didn't you guys just have a baby? he's seen you before." I then asked her how was that relevant to me asking my spouse to wait outside by the door? Then while looking at my stomach she asked why my stomach was so dark?.....I think I spent that entire night crying. My experience here was just a nightmare. It's sad that people like these two nurses are actually working in a field that requires you actually caring about a human. It also requires you leaving your personal beliefs and opinions at home. Never Again!!!! I hope my second time around is what it should have been the first time.