Carepoint Health-Hoboken University Medical Center
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feedback about Carepoint Health-Hoboken University Medical Center
Amazing experience - considering we were there for an emergency appendectomy. My husband & I got there around 7:00 am on a Saturday morning & my pain was unbearable. The patient staff at Admitting was so friendly & kind as I cried through telling them my information. I was seen right away by a nurse (Amber) who was a rock star. When she came in to check on me, she was so funny & helpful, I almost forgot I was in pain...well almost. Seriously, Amber is amazing. I cannot stress that enough. I was seen so quickly from getting in for a CAT scan, to seeing Doctors, then to getting in for surgery. The staff was so informative to my Husband, who was in full panic mode, they really eased his mind. They even allowed him to stay with me up until the moment I went under the knife. When I was out of surgery by noon, just hours after I got there, they had my lunch waiting for me in my hospital room & someone was there to take my dinner order. The nurses were very attentive up until the moment we were discharged at 9:00 pm that night. It was such a great experience, again, considering I left one organ down from when I walked in. :)
Be incredibly careful. This hospital has predatory and unethical billing practices. They will never send you an itemized. And they will bill you for previously unveiled charges years later in an effort to scare you into payment for things you have no idea what they are charging for. Avoid this place at all costs.
Same day surgery- everyone was super nice, in a good mood and accommodating. Great experience at this hospital.
Been here for 10 hours exactly now . Still haven’t gotten results back and all the nurses are joking and laughing in the hallway . Bringing back my ultrasound tests have taken 3 hours now and I still haven’t gotten them. Unreal
They left me in a hospital room for hours with no one checking on me or telling me what was going on. They didn’t give me the proper forms to sign so now I can’t even get the results of whatever tests they did. Completely incompetent staff.