Carolina East Medical Center
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feedback about Carolina East Medical Center
I went to the the emergency department for a hand injury. When I got there Natasha immediately asked how she could help me. After I told her she said that I needed go to the minor emergency department for my care due to the minor nature of my injury. The staff were wonderful. I was immediately escorted through some doors where my vitals were taken. Then I was escorted to the minor emergency department. I was placed into a room where either Eleanor or Monica took my insurance information. As soon as she was finished taking my information a nurse by the name of Donna came in and continued to get medical information. I was then taken to have my hand x-rayed. The longest wait that I had was when I was waiting for the x-ray results to come back. That was approximately one hour and then the PA by the name of Natalie came in to examine me, give me the x-Ray results and to go over a treatment plan. I was then given discharge instructions which included a referral to Carolina Orthopedics and Sports Medicine. The next day I received a follow-up phone call to see how my hand pain was and I was asked if I made my follow-up appointment. In summary this facility gets a five out of five rating for me. The staff were attentive, friendly, prompt, professional and knowledgeable. Keep up the good work.
TAKE THE 45 MINUTE DRIVE TO GREENVILLE!! PLEASE!
9 hour wait total. 10pm-7am. Was never seen by a doctor. I asked for assistance because not a single nurse has been seen for 5 hours - they told me they are "just that busy". Meanwhile, 4 nurses are sitting there talking and scrolling fb on their phones. After I asked and told them people were in distress. They sent a nurse. She went through 3 rooms in no apparent order. I can only assume that since it was me who "complained" is the reason I wasn't seen then.
People are rude here, especially if you call the staff out on their BS.
My daughter was in a head on collision Wednesday night and we were taken here by ambulance and they put us in a room and we never saw anyone else until about 2 hrs after getting her in the room. They finally did X ray's on her feet and she had broken toes on both feet and her top right foot has damage. They never gave us crutch for her to walk with and only taped up her toes and my 3 year old could have did better wrapping than they did. When we finally got discharged, I had to ask for a wheel chair to push her out and I got no assistance in getting her out and into my car. I had to push her out, get her into the car, and push the wheel chair back into the er with no help what so ever. I never intend to go back to this place. Nurses won't nice or anything. I'm done with that place.
I've been here a few times and was treated great, fast and everyone was very kind to me.
I have sickle cell and this hospital is the best hospital ever. I get sick a lot and they never ever had miss treated me not at all . I love ❤️ the 4th floor they are just amazing 👍🏾👍🏾