Carolina East Medical Center

Address

2000 NEUSE BLVD, NEW BERN, NC 28560 USA

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Phone

(252) 633-8640
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Emergency service available

2000 NEUSE BLVD, NEW BERN, NC 28560 USA

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Consumer feedback about Carolina East Medical Center

CarolinaEast Medical Center
Reviewed from Google

2.9 out of 5 stars

Shawn Yale
Shawn Yale

1 out of 5 stars

posted 1 week ago

The emergency department is THE slowest I have ever seen. If you have an emergency, you are really better off to go somewhere (anywhere) else. And the staff could not have seemed less concerned with the well-being of the patients.

Scott
Scott

1 out of 5 stars

posted 1 week ago

Horrible, we went on a night when they had a bomb threat. So sat in waiting room for 5 hours, before we got seen. But so quickly after we got in a tiny room they tried to hurry us out, what is treating everyone in hospital like a threat going to solve. So unprofessional, unreal. My son stopped breathing twice that night. They asked if it was a emergency? Hello? My son stops breathing, ya I consider that a emergency. Instead they're worried about some kid, prank call in. If there's a bomb threat 9 times out of 10 it won't happen. Take care of your patients is your #1 priority. They don't care, they cared more. About drama, than patients. We had to get told oh, we don't see nothing. Then drive over a hour to Pitt, where real doctors found issue. Y'all low life pos if I lost my son cause of y'all. Y'all would all be fired. Which should be done anyway.

Deb Kurtz
Deb Kurtz

5 out of 5 stars

posted 2 months ago

I went to the the emergency department for a hand injury. When I got there Natasha immediately asked how she could help me. After I told her she said that I needed go to the minor emergency department for my care due to the minor nature of my injury. The staff were wonderful. I was immediately escorted through some doors where my vitals were taken. Then I was escorted to the minor emergency department. I was placed into a room where either Eleanor or Monica took my insurance information. As soon as she was finished taking my information a nurse by the name of Donna came in and continued to get medical information. I was then taken to have my hand x-rayed. The longest wait that I had was when I was waiting for the x-ray results to come back. That was approximately one hour and then the PA by the name of Natalie came in to examine me, give me the x-Ray results and to go over a treatment plan. I was then given discharge instructions which included a referral to Carolina Orthopedics and Sports Medicine. The next day I received a follow-up phone call to see how my hand pain was and I was asked if I made my follow-up appointment. In summary this facility gets a five out of five rating for me. The staff were attentive, friendly, prompt, professional and knowledgeable. Keep up the good work.

Bethany Revenaugh
Bethany Revenaugh

4 out of 5 stars

posted 1 week ago

The staff was very good to me during my stay. The Doctors and Nurses kept checking up on me and were very helpful.

George Myers
George Myers

1 out of 5 stars

posted 2 weeks ago

My wife was admitted to the ER yesterday morning (12/19) following complications from surgery one week earlier. It took the hospital the entire day to contact the Urology Practice that performed that surgery. They preformed a ton of labs but the ER doctor admitted that she didn't know much about Urology!

The Urologist came soon after being contacted and she had a surgical procedure to correct the problem at around 8:00 PM. Totally unacceptable performance from the hospital

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