Caromont Regional Medical Center

Had chest pains for two days attended emergency. I was seen at around 4pm yesterday within 3 minutes by Triage nurse. Treated with really well just as l would treat a dear loved one. Thankyou to the very caring professional staff and doctors a this very clean public hospital. Five Stars there.

My father was in the ER. I'm 3 1/2 hours away so the ER doctor, David Alherd taking time to discuss treatment option was much appreciated. He patiently answered my questions so we could make the right choices about Dad's plan of care.. When Dad was admitted to the 6th floor the excellent care continued. Kathy used her nursing "super powers" to meet my father's needs and answer my questions in timely fashion when I arrived. Job well done! Thank you

Only reason I gave a star was because I had to. I wouldn’t bring my dead dog to this place. My mom went in better than she left. She had bronchitis and went to a rehab on her death bed. The doctor, Dr Ambati, took her off of Paxil without weaning her off. When I questioned her about it, she said the dosage was too low to give her withdrawal symptoms. It almost killed her and she’s still suffering. They take 20-30 min to respond to your bell. If your elderly and go there, think twice; it’s Heavens Waiting Room!

Dr Heath High and nurse practionioner Alexa are being excellent team leads per shift in helping a family member at CaroMont. His bedside nurse, Brandon, is treating him with respect. Brandon is being incredibly patient, compassionate and professional, above our expectations, while Dr High and his team work diligently at stabilizing our loved one, as well as keeping us as family members informed.

At 230 this morning I brought my son to the ER because of a severe toothache. It was so painful his blood pressure was extremely high and he complained of dizziness. By 430am we were still there and he was the only one waiting. I’ve worked in ESRD for 21 years and know full well that he was being treated like someone looking for drugs. I had watched the ones being discharged that were there before and I asked the girl at the desk how much longer. I know they have to get the “bed” ready for the next pt but I also know it happens fairly quickly but her response was “I don’t know.” All he wanted was antibiotics and possibly a shot for the pain. Nothing more. His blood pressure should have been first and foremost. I hear constantly about how people hate caramont but when I was there for breast cancer surgery I was treated very well. I had no complaints until now. I’m very disappointed in this treatment. We ended up leaving because of this and I will take him to atrium urgent care for better service. I’m rethinking my attitude towards this hospital that would not treat what could be a potentially harmful symptom first.