Caromont Regional Medical Center
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feedback about Caromont Regional Medical Center
I came to help a friend be seen. His name was Mr. Mayne. The ER nurse that helped while in the ER room was exceptional!
I lost her name but she was kind, respectful and very attentive to Mr. Mayne's needs. Especially considering most staff know him as an alcoholic. The reason for his visit was to attempt to get help from Pheonix Counseling to ensure his continued sobriety.
I would love to commend this nurse on her level of professionalism and obvious acceptance of others no matter what their circumstances are.
Thank you for showing that the hospital has a considerate, hospitable and knowledgeable employee on staff.
Would have really liked if I could leave a better score and comment but I can't. The only reason I give 2 stars is because of the ER and overall cleanliness. The ER was efficient and got us in a room in adequate time. It was after arriving in the room that all communication stopped. Even after being told no food or water, no one knows when the doctor will be here to discuss the issue and it is going on 19 hours. I understand that some stuff is out of the floor nurse's control but the overall communication between patient and doctor needs to be addressed .
My daughter would be in hospital for several days; I had 4 choices. Despite having read the negative reviews, I chose this one as it was closer to home and I had a positive, trusted personal recommendation. This was absolutely the right place! From the admissions staff, to the nurses and Doctors who would care for her, my daughter and our family were treated with respect by smiling and caring professionals. I met NOT ONE person on staff who projected anything but a positive , caring and competent attitude. I would like to mention them all, but thank you Kevin, Fred, Debbie, Sharon and all of the other exceptional people who take on extraordinary challenges each day to see to it that a tough job is done well without forgetting that this is not our normal. Hospital is scary anyway; each of you and all of you made a difference for us this week... Thank you.
I was having severe chest pains that lasted all day. Went to ER last yesterday at 4:15pm. Was there for 7 hours, finally leaving at 11:15pm. I was NEVER seen by a doctor, along with several other patients who were waiting just as long. We all ended up leaving. None of the nurses gave a damn. Worst possible service. I will be going out of my way to avoid this hospital on the future. HORRIBLE!
I really wish you could do a negative rating. so, my dad has surgery last night to remove his little toe due to diabetes. he goes into surgery around 5:20 p.m., my family and i go to surgery waiting and check in and sit down. Lady at desk lets us know that she is covering breaks and leaves at 6:30 but that she would give recovery the number to where we are sitting. A little after 8, my sister-in -law finds a number to call because we have not heard a word how it is going. Someone finally calls us back and informs us that my dad has been back in his room since 6:30. At this point i am furious. Get to my dad's room and he tells us that he had inquired where his family was. i immediately asked for a patient Rep. to come and speak with me. Once the Rep got there, her belittling attitude set me off even more. Gastonia would be better off without a hospital like this. Service at this facility has definitely gone down the tube over the years. Very dissatisfied with how they relay information to family of patients.