Caromont Regional Medical Center
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feedback about Caromont Regional Medical Center
The only thing good I can say about this hospital is that it looks nice. The ER care is atrocious! I came in last night and was sent to a room very fast, but the doctor and his PA came in the room, asked me several questions, left and proceeded to LAUGH at me right outside my room! If that wasn't bad enough I spend hours waiting for them to come back. When I got up to go to the outside bathroom, him and other staff were back in a little room, talking and laughing away about patients and stuff not dealing with their care. At that point, I got up to leave and one of the staff asked me where I was going, I told her I was leaving. She than told this doctor and only then did he come back with my results! (No testing on their end mind you, they don't do testing unless you are admitted! This was the results from another provider.) When I asked the nurse to see him again, because I had more questions, he told her to tell me, "he had spent enough time back with me!" (I guess so him and his colleagues can spend more time back in that little room talking!)
Administration clearly needs to check there ER staff and remind them, the PATIENTS are the reason their here or rehire competent people! I see why the ratings is so bad on this place! Do yourself a favor and go some place else!!
If I could give this place a zero I so would! My mom went in this hospital in May 2018 for stomache ulcers. Almost two weeks of being in there without much communication between one set of doctors and her and her family! She threw a blood clot which it went down instead of up! Blocked the main artery in her leg which she laid for almost 10 or more hours before a nurse on the sixth floor of this lovely establishment noticed!! And here is a hint she was in an adult diaper so did they not change her all night long????? Because if they did they should have noticed like the morning nurse did that her leg was cold cause after 4 hours with no blood flow it starts to die! So after that before they had to amputate her leg they put her into critical care two critical care nurses hung the wrong medications! So now we have neglect and giving the wrong ( very serious) bags of medication ! So to recap my mom walked into this hospital but was not able to walk out! Was living on her own now she has to live with my sister! I would not trust this place with my dog!
One star only because you have to. We've been here since 230pm and 930pm now. They did take him back quick but thats it! Still no answers and still waiting!
1:50 am and now they are admitting. Wonder how long it will be before he gets a room???
I will never in my life come back to this place!!! Came in throwing up, sick as a dog. Told the ER Dr that it may be cysts and I need a vaginal ultrasound. Instead of an ultrasound he does a CAT scan, SAW THE LARGE CYSTS ON MY OVARIES, feeds me fentanyl through my IV, and sent me home with narcotics instead of performing the necessary surgery to have the cysts removed. Luckily I was smart enough to go to Charlotte because the cysts caused my ovary to flip and lost all oxygenated blood and was at risk of LOSING MY ENTIRE RIGHT OVARY!!!! This place is a disgrace and the staff is extremely rude. If you want real care just go to Charlotte, you may have to wait but at least you'll get the care you deserve as a human being.
Where do I start? My mother went to the urgent care with a fractured pelvis and fractured shoulder. Was in room 3239 for 4.5 days. Very poor communication between the staff, the patient and the patient advocate. As they showed much concern about what made my mother fall such as dizziness etc., that’s the only concern they showed. No one to assist in getting in and out of bed and no sign Outside the room indicating she needed assistance. No linens in the room for several days since it was the weekend and they were out??. The nurses gave out medication without even knowing what they were giving it for. I had asked several times why she was having to have an anabiotic. Again communication is key.
Case worker, Crystal, Did a terrible job. Never once did the case worker walk to my mothers room to discuss Anything. I walked up to the office she was in or she would call me after several questions. Terrible communication and continued to make excuses. No accountability.
Jaenea, the technician, was fantastic. Always showing genuine concern about my mother and what she needed.
Couldn’t help but notice the shout outs on a board between the employees. Might I suggest you put a shout out board from the patient to the team members at your hospital and see what you get.
Can clearly see why the rating is 2.3