Chestnut Hill Hospital

Address

8835 GERMANTOWN AVE, PHILADELPHIA, PA 19118 USA

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Phone

(215) 248-8200
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8835 GERMANTOWN AVE, PHILADELPHIA, PA 19118 USA

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Consumer feedback about Chestnut Hill Hospital

Robert Rochester
Robert Rochester

4 out of 5 stars

posted 1 month ago

Surprised to see the negative reviews. My first experience here was about 2 months ago when I came to the emergency room for serious pain caused by a hernia. The staff was attentive and professional and treated me wonderfully. Since then I have seen 2 doctors, Dr Khanna and Dr Diamond, both of whom were very professional, answered all my questions, and both of their staffs were pleasant. Went to have a breathing test yesterday, the receptionist, the assistant, and the doctor were all women at least 40 years of age and they all were the most kind and pleasant people, and all did their jobs quite well.

Ashley Houston
Ashley Houston

2 out of 5 stars

posted 1 month ago

It gets two stars for the neat ER room and quickly being seen. Also the nurses were very nice. Presented for pain in my foot and had to walk far back to my hospital room. Was not offered a chair at all. A PA came in and was very rough, giggled something about working with children and diagnosed it as a bug bite on my foot with an allergic reaction and infection and prescribed antibiotics. Did not explain anything even when I asked and scurried away. Didn’t even ask me about allergies, I carry an epi-pen. Did not offer any suggestions or solutions on how to minimize pain.

Brianna Streeter
Brianna Streeter

2 out of 5 stars

posted 3 weeks ago

I’m currently admitted into Chestnut Hill Hospital and I’m having the worst experience of my life. My nurses so far have all been saints(except 2 whose name were Sharon and Bre{Sharon attempted to put my girlfriend out at 3am for trying to get me help and Bre had a nasty attitude with me since she came into the room. For example she never asked how I felt, only gave me my meds and stormed out and just all around refused to help give me knowledge about anything}) and I appreciate all they have been doing for me. Wendy, Jeanne, Tom, Kyle, and my newest nursing assistant tonight Dionrah have all made me feel comfortable and heard. However, both doctors that have seen me, Dr.Tetali and Dr.TJ have left me feeling lost, confused, and all around frustrated. I was diagnosed with pancreatitis which has been one of the hardest things to go threw in my entire life and both doctors have given me the smallest explanation to questions I’ve had, overlooked my concerns and changed the only medicine routine that was seeming to be helping with my pain. Not to mention I am unable to eat and drink (which I understand to some extent) but even when asked to have the smallest sip of ginger ale or water, I’m refused. I’ve asked numerous times for Dr.TJ to come and speak with me and besides the time he came in to reiterate the SAME exact unexplainable nonsense he’s already said, he refused to come back to speak with me because he was “done his rounds”.

Besides the nurses help who’ve I mentioned before this has been an emotional, disappointing time at CHH

Kevin Fishgall
Kevin Fishgall

1 out of 5 stars

posted 3 months ago

Took my 7 year old daughter here last night. Thought she may have a broken foot. They give us referrals to an orthopedic with a disc that has the xray photos on them... Only problem was at the orthopedic doctor today, he looks at the disc for the photos, it was a blank disc with nothing on it. Thanks now we're back to square one

Leslie Jackson
Leslie Jackson

1 out of 5 stars

posted 4 months ago

The only reason I still go to this inefficient hospital is because my awesome GYN doctor is affiliated here. However, after 26 years, I'm going to another doctor since I can't stand the lack of professionalism from this hospital. I called today to schedule a pelvic ultrasound. I've been trying for 2 entire days (9 calls total) to get it scheduled. The person who answered the phone sounded like she couldn't be bothered with my request, and I still have not gotten scheduled. I'm going to PENN where I received excellent care for triple negative breast cancer 4 years ago. Their radiology department is hands-down excellent!!!