Children's Hospital of Michigan
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feedback about Children's Hospital of Michigan
So very sweet, kind and considerate of what was going on with my child. Very clean environment, no unwanted smells. Everyone washed their hands upon entering the er room as well. They sincerely listened to our concerns. They tried their best to help my little man get better! I recommend Children's Hospital of Michigan.
Made my daughters experience pretty nice over all considering the years of continued visits and appointments. Staff was helpful and friendly.
My fiance' and I went in to Childrens Hospital E.R and were scene within minutes. We did however wait quite a bit after getting registered in th E.R but they were pretty packed. My son was brought in for jaundice. Once the nurses got his vitals we were given a room in the NICU in which all of the young ladies working were extremely knowledgable and very caring. They treated my son very well and we were out of the hospital within 24 hours. Thank you NICU for being so gentle and loving
I went here about a month ago because my daughter's hands had swollen up. The doctors were really nice and laughed and joked with me and my daughter. But the nurse and receptionist were not professional at all. When I first arrived I stood in line to be checked in, instead of calling me next like they did the other patients the receptionist at the desk just sat there staring at me. About 5 minutes later she just turned her head as if she did not see me, I stood there for about another 3 minutes until someone else asked "Excuse me do you need any help?" My daughter and I sat in the waiting area until 1:30am finally the nurse called her name, the nurse told her to step on the scale to be weighed, I started rubbing my daughter's shoulder to comfort her because she was scared and out of the blue the Nurse slapped my hand away and said "Don't touch her. I have to weigh her correctly & I do not need you to put any extra weight on the scale." I was shocked! I could not believe what she did! I looked at her & she looked away as if nothing happened. When she took us to the back room to look at my daughter's hands she handled them really roughly my daughter was screaming in pain but the nurse acted as if she did not care. Whoever that nurse was, she's in the wrong line of work, to me she was not professional or patient at all.
Love this hospital, I have been here many times and have always been treated well by the staff. My son had closed heart surgery here two years ago and everyone on the team was great. I don't take my children anywhere but to Children's Hospital. Every specialty clinic they have here has amazing doctors who are very professional. I would give 10 stars if I could.