Christus St Frances Cabrini Hospital

Address

3330 MASONIC DRIVE, ALEXANDRIA, LA 71301 USA

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Phone

(318) 487-1122
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3330 MASONIC DRIVE, ALEXANDRIA, LA 71301 USA

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Consumer feedback about Christus St Frances Cabrini Hospital

julie green
julie green

5 out of 5 stars

posted 2 months ago

I have received and am still receiving excellent care. I have nothing but high praise for my Doctor's and nurse's. Thanks for the care and encouragement in a very difficult time...hoping for a full recovery and a long life.

Hillary Small
Hillary Small

1 out of 5 stars

posted 1 month ago

My mom has been in and out of this hospital since Father’s Day of 2019. Previous to this she was in this hospital two years ago. My mother has been Mis diagnosed so many times I’m unsure now of even her current condition. She was brought in father day. June 16th 2019. She was told she had a small tear in Intestine in which they operated on she seemed fine and then was released.About a week later she had some blood work done from her regular doctor and her liver levels were bad so she was sent back to Cabrini hospital where she was told her sodium and Imodium levels were off.They did balance the levels and shortly told my father that he needed to see a Gastro intestinal doctor in the tri-care network. If any of you know having elderly parents they cannot understand how to find the appropriate doctors and network and yet they were sent On their way with absolutely no direction. My parents live one hour away from this hospital by the time my mother got home she was incoherent she called me on the phone and was making absolutely no sense which is very unlike her. My father has now rushed her back to Cabrini where there are plenty of Gastro doctors to help her in the hospital yet they are not in the network of tri-care so they cannot help.I understand insurance very fluently and I understand that they cannot help her but as humans they can give her some direction. My parents have no idea how to use the Internet so they have no idea what doctors to call and they are given no direction sent away from the hospital with no conclusion. And still a very sick mother.I live in North Carolina I’m so far away and I am terrified for the care of my mother at this point I feel hopeless and helpless and nobody will lend a hand. Is this what our medical industry has come to we bow to the insurance company and the in network doctors without giving our elderly patients any guidance truly where is the love and compassion when you think of the word hospital? Cabrini please for the love of God spare me your copy and paste reply to this Google review about us reviewing on your patient portal because you were not going to do anything about it anyway your system is broken and lost and so are your patients!!

Pilikia1969 Pilikia
Pilikia1969 Pilikia

1 out of 5 stars

posted 1 month ago

After sitting here for 5 hours without seeing a doctor. I came in for heat exhaustion but guess what they sure texted me the bill while I was waiting. Wanted me to pay $630 for the Er visit even though they haven’t seen me yet. What a joke this place is. People who work are screwed. I came here straight from work and it looks like I will go straight to work from here.

Megan Smith
Megan Smith

1 out of 5 stars

posted 1 week ago

Worst hospital ever. I literally came in with high blood pressure and CHEST PAINS and I’ve been waiting for 2 hours.

Mary Carmouche
Mary Carmouche

5 out of 5 stars

posted 6 months ago

I'm not sure that I'm seeing the same Dr/NP that any of these people are. My husband and I see NP Jeremy Wiley (who by the way has a photographic memory and can recall -upon site of the patient- everything that he has treated that patient for- who he referred them to AND what the outcome of that appointment was) and he has always treated us very well. So What if the other staff are not up to your standards, when you are being treated by the best- when it counts the most. I have not seen any other medical professionals at this facility. I don't have to. Mine is the BEST!!!