My elderly mother got horrible treatment more than once at this hospital and is determined to never go there again. She was transported from home because she couldn't breath at a time when two other members were also suffering from the flu. When I came from Orlando 3 days later to bring her home with me, she was still receiving solid food trays that she could not eat because she did not have her false teeth with her. They would bring in the tray (I watched) and she would say, "I can't eat this without my teeth. I left my teeth at home." And they would walk back out. Her nurses came and went in the room, talking and laughing with each other. They were prompt to tell me that she seemed very confused and disoriented. I told them, "maybe that's because you are not feeding her." There was an Insure sitting on her table that she can't open by herself. Maybe in the three days, someone had actually helped her have a couple insures. When they realized her teeth were NOT in her drawer, as they thought... they said, "Oh, we'll bring her some oatmeal right now." And what arrived? A large cereal bowl full of gummy hospital oatmeal without any milk or sugar or even room to put milk or sugar if you had some.. The room was dark, and I can only presume the blinds were left closed all day. Mom thought she was in a locked facility and wondered how I got in. She thought she had been there a long time, and was so thankful I had come to get her out of there. She lost 3 pounds that she could not afford to lose. My brother was unable to come check on her because he was in bed sick. I did not realize she was getting such awful treatment. I brought her home with me and spent a week feeding her and caring for her and then stayed at her house with her for another week. We will NEVER be back.