Cleveland Clinic

I am absolutely disgusted with our experience with the Cleveland clinic. We were told my wife had a 3-4 hr operation, 10 hrs later I got to see my wife again after the sent me to 3 different buildings to wait for several hrs in waiting rooms, finally I got to see my wife and she got a room that is shared with another couple. As for me I was given a basic chair to sleep in so I can sleep sitting straight up..I went to the nurses station and asked about a chair to sleep in and was told nope sorry we are all full there are none ....number 2 hospital out there right....never again will we come here and never will I recommend the Cleveland clinic to anyone. absolutely ridiculous. I just want to tell them to wheel an appropriate down from one of the $300 a night vip rooms we were offered out of pocket

Saving my life

Cleveland Clinic saved my dad's life. For that, we are eternally grateful. Unfortunately, lately my dad is having issues with people calling him back. I hope this hospital doesn't go down the tubes like many of them have.

The doctors care at the clinic is very good and thorough. Their billing department, however, is ruthless and offer very little help for the patients that need their care. I have requested assistance several times and gotten nowhere with it. They set tight deadlines to pay off entire bills and make you pay really high payments, even if you cannot afford it.

I asked if I couldn't make the payment amount that they demanded if I could set up smaller payments so that it didn't cripple my budget and was told that they would "send it to a collection agency and I can set up smaller payments with them".

I eventually left their care so that I could find a more reasonable hospital care provider for my condition.

Great doctors and great hospital. Had a procedure there once and everything went so smoothly. I have also been there to visit family and its so nice that they have workers at every corner to help you and direct you to where to need to go.