Hospital medical records
Cleveland Clinic medical records
Here is who to contact at Cleveland Clinic in Cleveland, OH and what to send them. Or sign one form and we will request, follow up, and deliver your records for you.
Do it yourself · free
Contact the records department.
- Phone
- (280) 079-2004
- Portal
- MyChartOften the fastest way to see recent visits and results
- What to say
- Ask for a copy of your records under your HIPAA right of access. They may ask you to sign their release form and show ID.
Request methods, timing and copying fees vary. Contact details come from public sources and the hospital; confirm before you send anything sensitive.
Let us handle it · from $50
Sign one form. We do the chasing.
- 01We send the request and your signed authorization to Cleveland Clinic.
- 02We follow up with their records department and post every update on your status page.
- 03Your records arrive as a secure download, or however you choose.
Full price before you pay. Cleveland Clinic decides how fast they release records; we tell you what we know as soon as we know it.
How do I request medical records from Cleveland Clinic?
To request medical records from Cleveland Clinic in Cleveland, OH, contact the health information management department at (280) 079-2004. Confirm the provider’s current instructions before sending a request. Follow the hospital’s portal guidance for online records access; a complete copy may require a separate request.
This guide explains how to request your medical records from Cleveland Clinic in Cleveland, OH. Below you'll find direct contact information for the Medical Records department, patient portal access, EMR system details (this facility uses epic), and step-by-step guidance to help you obtain your health records quickly and efficiently. For state-specific rules, see the OH medical records guide.
Cleveland Clinic is a healthcare facility. Guide to requesting medical records from Cleveland Clinic in Cleveland, OH. Find contact info, patient portal access, EMR system details, and step-by-step guidance.
EMR System
Patient Portal
Emergency Services
Ownership Type
See your records online
MyChart
UnverifiedPowered by Epic
Access your records at:
https://my.clevelandclinic.org/online-services/mychartAbout Cleveland Clinic
Need records from this hospital?
We handle the entire request process for you
- Direct facility contact
- HIPAA standards
- Request follow-up
Hospital quality information
Quality data pending review
We are holding this imported quality panel while its facility attribution and source are reviewed. Check CMS for current published information.
Find hospital quality information on CMS Care CompareEMR Systems
Medical Records
Contact Information
- Phone
- (280) 079-2004
Request timing
Confirm with the provider
The federal HIPAA Privacy Rule generally requires covered entities to act on an access request within 30 calendar days. One extension of up to 30 days is allowed when the required written notice is provided. Check applicable state requirements. This is a response rule, not a delivery estimate for this hospital or a MedicalRecords.com service guarantee.
Official Data · 45 CFR § 164.524(b)(2) · Federal timing provision reviewed by MedicalRecords Research. Provider-specific turnaround was not verified.
Request Methods Accepted
Data Breach History
Cleveland Clinic has been involved in 2 reported data breaches affecting 101,604 patients.
Hacking/IT Incident · 3,604 affected
Hacking/IT Incident · 98,000 affected
View all breaches in OHFrequently Asked Questions: Cleveland Clinic
How do I request medical records from Cleveland Clinic?
Does Cleveland Clinic have a patient portal?
What EMR system does Cleveland Clinic use?
How long does it take to get records from Cleveland Clinic?
How much does it cost to get medical records from Cleveland Clinic?
Records Laws & Rights
Location
9500 Euclid Ave, Cleveland, OH 44195, USACleveland, OH 44195
Other Hospitals in OH
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2 reported data breaches
101,604 individuals affected
Source: HHS Breach Portal
HIPAA & Patient Rights Requirements
Selected existing federal HIPAA requirements from eCFR and HHS
Individuals generally may inspect and obtain their protected health information in a designated record set, subject to the rule's exceptions. A covered entity must act within 30 days after receiving an access request; one extension of up to 30 days is permitted if it gives a written reason and completion date within the initial period.
What this means for you: An access request can result in access or a permitted denial. The rule specifies when a denial must be reviewable; it does not guarantee access to every record.
For a breach of unsecured protected health information affecting 500 or more individuals, a covered entity must notify the HHS Secretary without unreasonable delay and no later than 60 calendar days after discovery, subject to law-enforcement delay under § 164.412.
HHS breach-reporting guidanceIndividual notice and discovery — § 164.404Law-enforcement delay — § 164.412What this means for you: Fewer-than-500 breaches follow a different Secretary-reporting deadline: no later than 60 days after the end of the calendar year in which discovered. Individual notification is a separate requirement under § 164.404.
Individuals may request amendment of their protected health information in a designated record set. A covered entity must act within 60 days after receipt; one extension of up to 30 days is permitted if it gives a written reason and completion date within the initial period.
What this means for you: An amendment request may be denied on grounds specified in the rule. A written denial must explain the basis and the individual's right to submit a statement of disagreement; a request does not guarantee a correction.
Official Data · High confidence for these cited federal requirements. Dates show source review, not new effective dates. State law and case-specific exceptions are outside this summary.