Columbia Memorial Hospital
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feedback about Columbia Memorial Hospital
I was admitted emergently through the emergency department. I have nothing but praise for all the staff I met. I felt like an individual who was cared for with respect, intelligence and good old fashioned caring. Everyone was great!!
If i could put zero stars i would. Nurses are very rude and snarky. Accused my aunt of being a drug seeker because she broke two fingers and asked for pain medication. Then the nurse told her to use her remaining medication she was using for her surgery as pain medication. Patients Beware! I will be speaking to the head of your association about this very soon.
Went to the ER at the direction of my Primary Care Physician for a week old injury I sustained to my arm. There, the Dr. Informed me that he thought I ruptured tendons in my arm and that my bicep pulled from the bone and went up to my shoulder. In the same breath he said that if not surgically repaired within two weeks from the injury it could be permanent. I said that was why my Dr. Sent me for am MRI. THE ER Dr. said "your condition doesnt indicate for an MRI. I said "my insurance requires no pre authorization and you just told me I had two weeks, today is Saturday, the earliest I could see a specialist was Monday, then they would have to order the MRI, it would need to be read by a radiologist, get into my Dr's hands, then schedule surgery what sense does that make." He had no response. Luckily I had one of the hospitals surgeons able to operate on me in a timely fashion. Things were fine until I went for my 6 day follow up with Racheal, Dr. Gorzinski's P.A. I told her I was still in a great deal of pain considering the rebuilt tendons and holes drilled in my arm. I said that it didnt hurt as much but I still needed something. She refused saying that she received a note from my mother that I abuse pain medication. Mind you, I am 39 years old and what my mother blamed on opiate abuse was actually PTSD medication that I take to sleep. So I was left out to dry. I was told that pain management would take care of it but that dr was put for a week and when I called, Dr. Ronald Kleins office about being treated for my surgery there I was told that the surgeons office had no business saying they would treat me. Both the surgeon and the
P.A. stated that I needed medication for my arm but that they were more afraid of getting sued than helping someone they just dived open. I went through patient reps with no return calls, Mr. Vanslyke who is over these departments will not return my calls and the list goes on.
My father was brought to the E.R at 8pm for severe stomach pain.. my mother stayed until 10pm when she was told he'd be given a cat scan at midnight... assuming he would then be admitted, she asked to be notified of any changes and went home. The next morning we called to find out his status... it took an HOUR, for someone there to even find a record that he'd been there!! An HOUR!!... then we find out he was transferred to Albany med. .we were never notified, called or anything!! AND THE NASTY LITTLE NURSE FROM THE E.R HAD THE NERVE TO SAY I NEEDED TO CALM DOWN AND NOT TALK TO HER WITH SUCH A TONE !! A TONE??... SHE SHOULD BE THANKFUL THAT I WAS JUST ON THE PHONE AND NOT THERE IN PERSON... SHE'D HAVE SEEN SOME TONE ALRIGHT!!...I will be filling a formal compliant as soon as my blood pressure is back to normal!...RIDICULOUS, INCOMPETENT PEOPLE!
Everyone in the ER seems very nice. Clean, courteous, friendly. Seems the way an ER should be, especially well kept for a small town place. Not sure why all the negative reviews, but as a medical professional who needed care there once, I can say it's far better than most places I've been to!