Confluence Health- Wenatchee Valley Hosp &Amp; Clinics
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feedback about Confluence Health- Wenatchee Valley Hosp &Amp; Clinics
I have received health care from Confluence since I was a kid, back when it started as Wentachee Valley Clinic. That should tell anyone about their consistently good medical care. Now I can go to Moses Lake for the same. One key advantage I like is that all the doctors work together from unified shared records. That really helps when more than one specialist works on a complex problem. It also helps eliminate redundant therapy or medication.
Outstanding care and friendly, attentive care by knowledgeable staff from the moment you walk through the door. I feel like I have the A- team caring for me!!
The billing has always been a nightmare! If you need info transferred, if there is a mistake made on billing (plan on it), your going to make multiple trips trying to get them to correct there mistake.
Oh, your going to leave thinking thank heavens this has finally been taking care of but this temporary relief is going to be short lived.
The phone experience is not the way to go but if you choose this route I highly recomend that you record yourself becuse you will be transferred multiple times and have to repeat yourself every time, until you get in your car and drive their to speak with the billing department.
I have found that morning is better to deal with issues then at other times.
Good luck and good health
Awesome Staff! I always like how they take care of me when I stop by to get checked !
My 2 star review is not a reflection of the high quality health care provided. It's the facility that worries me. Lots of soft surfaces that can't be disinfected. Outdated furnishings with stains, etc. They're raking in millions, but it isn't spent on making this building aesthetically pleasing.