Connally Memorial Medical Center
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feedback about Connally Memorial Medical Center
Although it was unfortunate that I recently had to go to the emergency room, the staff at Connally were helpful, friendly, professional and caring. From the intake person, all the way to the discharge nurse all the staff were helpful and kind. Dr. Failes was the physician who treated me, and was pleasant and professional. She listened patiently and was good at arriving at a good course of action. Thank You
Part 1: I just called to make an appointment. It's Christmas week and you know how hectic it can get. The receptionist transferred my call to the correct clinic. An employee answered right away instead of a recorded message or ringing phone. He said "Please hold on I'm finishing up with another person." About three minutes later he took my information and was very patient in spite of my hearing problem. Yes he had to repeat himself twice but still he was polite. Almost felt like "we can't wait to see you." Sounds corny but the point is they made me feel positive. I read several of the reviews. It seems to me that most, not all, negative reviews come from folks who don't have a primary care provider and just thus go there for emergency care on what should be handled by a family doctor some where else. Part 2 next week after my appointment.
Part 2: Service and treatment was excellent. Sorry if your one visit didn't go well for you but remember if you go to any hospital for emergency service expect a delay. The folks in real emergencies go first and others have to wait maybe hours. If your fever isn't over 101 you don't have an emergency. My opinion of course. Go see your primary care doctor not the emergency room.
Amazing experience! Dr.Blonde was a very caring and helpful doctor. Him the nurses and staff including the emergency room was just amazing if you want an amazing doctor this is the place to go I'm so grateful to them for helping me recover through my process
I went to the North campus as a new patient. It's been almost a month since blood work was done and I have not been called. I have called plenty of times asking what is going on, and have not been helped. I then received a bill for $124? Come to find out, it was wrongly billed! To get someone to explain this to us seems impossible, they are all giving us hell for it. We keep getting transferred to different people and no one wants to explain what happened and how they can fix this. I have great insurance and was told that the services they provided should've been listed as 'preventative' and not 'non-preventative' since it was a simple annual check-up. I have never had this much trouble at a doctor's office. AVOID THIS PLACE like the PLAGUE!! We've been trying to get this issue solved and have been hung up on 4 times already and each time we call back we are being transferred from one person to the next, or from the hospital to the medical center. I'd rather drive 30 plus minutes to a different doctor's office than deal with you all. This place is absolutely awful! Never had I had such a problem anywhere else. Once again, AVOID THIS PLACE unless you want to go through the tremendous headache we are going through!
Last time ever going to Connally Memorial Hospital! I walked in last night in severe pain and nauseated, threw up as soon as I arrived. My blood pressure was high 154/93 and all the stupid ER Dr could say that it was a muscle sprain/spasm. He offered to give me an injection for the pain, that's it, no urine or bloodwork was requested. I literally walked out receiving anything but a bill.
Today, I woke up worse, arrived to work miserable and ended in the "new" Urgent Care of Floresville, they were excellent. Right away took me in, my vitals showed blood pressure at 169/98, with a low grade fever then took a urine sample. That showed ketones/protein and BLOOD in my urine. Next step, was to take blood, and thank God it all came back negative. To rule out stones they ran a CT Scan on me, WELL guess what it was. CT showed several stones, a 6mm one was the concern. They gave me pain injection and sent me home with 3 prescriptions and to see a Urologist ASAP.
Never experienced this before, and boy does it hurt. Connally Memorial needs to evaluate who they hire and treat their patients. Guys save your money/time, I strongly suggest the new Urgent Care, they were all nice,caring, and most of knowledgeable. Very nice too! If I could no stars I would.