Cox Medical Centers

I went to cox for some services. They used a third party for reviewing the scans. That third party did not handle their billing well. I ended up getting a call from a debt collector before I received a call from the vendor. Cox was nice enough to get this issue escalated and addressed which I appreciate it. I just wish I didn't have to go through this.

The staff is somewhat friendly. The online check-in was canceled so when I showed up to my appointment on time I was in the waiting room another hour. Another hour to drink a cup of water so I can take a CAT scan. Another hour to wait for that water to get to the CAT scan. I know some of this is procedure but it doesn’t take this long. The whole time you are not allowed to smoke while the staff rudely tells you you shouldn’t smoke because it’s going to kill you. I’ve been here manyTimes and it seems to be changing. I’m will be switching to Mercy as soon as possible. I would recommend anybody to go to Mercy unless Cox has a Sapir your price or location or something like that. You get better service at Mercy Hospital and are not disrespected by the staff like this

Came in because I was having suicidal thoughts. They treated me great with a lot of respect until I was admitted. As soon as I couldn't leave they treated me like I am 3 years old. No point in being there on weekends because there are no doctors to help you. I came in bad and left worse. Anywhere would have been better. On my second to last day they dragged a 6 year old boy to time out and when he wasn't a perfect angel (because hes a 6 year old) they locked him in a room by himself where me and the other patients were forced to listen to him scream for 15 minutes. I felt very degraded and couldn't even throw stuff away in the trashcan that was 5 feet away without getting "permission". It was like a never-ending hell.

I called cox health gi Becuase my condition was getting worse, I was in a lot of pain and they never returned my messages. Hands down the worst care i have ever received. I made sure tricare wrote it down to not send people there. Go else where elsewhere people

Thank you Cox N. Don't know what I would have done last March 2018 if it wasn't for the staff there. It made a difference in m6 life.