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feedback about Crouse Hospital
without a doubt the worst hospital in the city. just had a baby and in a matter of 4 days spent they screwed my wife's c-section, mismanaged her pain meds, botched my sons circumcision, and misplaced legal documents with my personal info on them to be put on his birth certificate. now i need to have my son undergo surgery again when he is 6 months old to fix the botched circ, and i have to go through a nightmare process of fixing his birth certificate. save yourself a lot of headache and go ANYWHERE ELSE. giving birth in the back of a broken down pickup would go better than walking into this mismanaged train wreck that calls itself a hospital, slices and dices you, botches every scrap of paperwork, then sends you a massive bill in the mail.
I was caught between a retired physician and a back surgery. Waiting 3 weeks on a referral that never transpired. I was in such bad shape I’m so much pain that I could barely walk. Crouse gave me choices and treated me so wonderful. The nurses on weekend night shift are amazing. Everyone was great. I wouldn’t go to any other ER for emergencies.
My mom was discharged from crouse irving hospital. A cab was called for her. It was suppose to pick her up at 6pm. The nurse brought her down to the lobby. Now 3 hours later my mom is sitting in the lobby waiting for a cab to pick her up. I called to check to see where she was. The nurse said she was discharged at 6pm. I asked where my mom was. Its now 8pm. No one checked to see if my mom got into a cab or not. If i had not of called she would still be sitting there not knowing if she was getting a cab home or not. Its now almost 9pm. My mom is still waiting for a cab. My mom arrives at home at 9:15. The nurse should of checked on her or sent someone to make sure my mom got into the cab ok.
My dear Sister-in-law Cathy A. lost her fight with SCLC, Nov. 8 2018. She was admitted and treated with the utmost respect and caring during her final days. She has many siblings and her 96 yr old mother, whom the staff could not have been kinder to, when we basically took over the room, they brought us chairs, refreshments, and could not do enough to make all of us as comfortable as possible during this trying time. Maggie her 4th floor, day shift nurse was a great comfort to us all and will stay in hearts with her kindness. Her loving care and gentle nature made Cathy feel more like a family member than a patient. I cannot say enough about all of her caretakers. I do not remember everyone's name but you are in my heart forever, for taking such wonderful care of her. Thank you.
Terrible service. I had severe abdominal pain and I wasn’t seen until 15 minutes later by one of the nurses. Then I had to wait an additional 20 for the PA to come, only for her to tell me that “there’s nothing she could really do” the only thing she did was give me some type of numbing liquid to help the pain a little. Then come to find out I had to pay $200 for nothing. Never going to the hospital again.