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feedback about Crouse Hospital
I could not recommend Crouse enough. Every single staff member we encountered was kind, compassionate, and caring. We were in shock that the doctor sat and talked to us for half an hour, ensuring that all of our questions were answered. The “care in progress” waiting room situation was a little strange, but it helped reduce the time we spent sitting and waiting in one spot. I only wish my local hospitals would take a hint from Crouse!
After we had our first kid here, we decided to have the second here too. Excellent nursing staff and the pediatrics division is wonderful.
My wife and I are thankful for this hospital. We are especially grateful for Nurse. Angela Quirino who was extremely helpful explaining every single detail to us, and she is one of the reasons that made us traveling a long journey from NY city to Syracuse just to have the baby delivered here but worth it for sure.
Thank you all for three days of peace inside the hospital and i wish you all bright future.
I had surgery 4/18/19 and was on 5 north for recovery. I must say the doctor, resident staff, anesthesiologists, and mostly the nurses, were the most kind and empathetic professionals I could have asked for. I had an extremely positive experience with this hospital and staff and would not hesitate to return should I ever need to.
If you don’t have a life threatening emergency do not go. For all “non emergency” issues which they themselves deem to be non emergencies they put you in a real room with a bed for 10-15 min and act like there taking care of you. They then do some tests and or imaging. But Then they take you out of that room and make you sit in this new room they built in the back. It’s a new process they implemented and it’s awful. The new “after you’ve been seen waiting room” becomes so packed and no one comes to tell you what’s going on. You just sit there. Even a lady with a iv just sat there. And please note they were not that busy. There were open rooms all over which I saw. They literally put you in a real hospital room but then take you out and put you in this new waiting room while your waiting on your results. It’s pure hell. Whoever implemented this new polIcy is a complete moron and should be fired. It’s worse than an urgent care because they act like they give you a hospital room only to take you out and make you wait on a chair. So please please do not go here unless you have a real bad emergency then they might let you stay in your room. Otherwise go to urgent care or a different hospital where they keep you in a room like a real human being; And not cart you around rooms in and out of rooms like cattle.
Terrible experience after total knee replacement. Dr Kopko is wonderful but the care on the floor is pretty much non existent. Wait hours for pain meds when you are in tears with the pain. Alarms go off for hours and are unattended. Ice delivery machine kept turning off because they didn't know how it worked even after the rep showed them.
Yelling, laughing in the halls all night. No way to wash up brush your teeth or hair. Horrible care. AND put on a bedpan without the curtain drawn and visitors filing through to see the other patient with me fully exposed.