Dallas Medical Center
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feedback about Dallas Medical Center
My dad had gotten a foot infection and needed surgery. Originally we were impressed that they were very swift about getting him checked in and getting the treatment he needed and also seemed very courteous. The problem, however, was when his case worker gave us the wrong diagnosis, claiming my father would need six weeks of rehabilitation care and multiple expensive antibiotic IV's at one of the doctor's facilities (which turned out to be a rat hole). In actuality, the infection was nearly cured and had not gone to the bone as they had previously told us. They never showed us the x-rays or test results, and they never offered us any information on any other possible treatment facilities or out-patient care. Then they moved him to the other facility a day early after being specifically told by the surgeon and other doctors reviewing his case not to move him or change his bandages until they had seen him and cleared him to be released or transferred. We removed him from the facility immediately after seeing how bad it was. We called the surgeon who met with us and reviewed the situation and revealed the results of all the test and surgeries, and said he had advised against Dad needing any further medical attention aside from antibiotics. He notified us that the other doctors/nurses never informed him about the circumstances involved in my fathers case, which could have led to further harm. It really seemed like they were just out for money. They were very shifty. Didn't follow any of the surgeons orders, and failed to keep us informed properly.
I went here in extreme pain only to be sent away with Ibuprofen and NO Antibiotics which is exactly what I needed. They treated the situation like I was a drug seeker, no doubt. The first doctor was extremely rude and said it sounded like it was nothing serious. I’m so glad I didn’t listen to him and listened to my body. I had to spend so much money there to get no answers. I went to the regular doctor and tested positive for bacteria and showed signs of infection. People still need help and they still have REAL pain. What is wrong with you?
Don't think of this place as a hospital as much as a police station. If you are Hispanic and especially have a record you will be ridiculed, infected and informed on to the police. For what you ask? Slander is easy when you are already on a first name basis with dispatch.
After breaking my ankle in Guanaja (Honduras Bay Islands), my Travel Insurer sent me to Dallas Medical Center. Arriving on a Sunday, I was quickly checked out and an operation was performed the very next morning. The professionalism and friendliness of the staff was exceptional. My recovery was tremendous and I feel very lucky to have been sent to this Medical Center.
I’ve had many experiences at this hospital and they always provide great care and customer service.