Desert Regional Medical Center
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Address

1150 NORTH INDIAN CANYON DRIVE, PALM SPRINGS, CA 92262 USA

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Phone

(760) 323-6511

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Consumer feedback about Desert Regional Medical Center

Marlene Arzate
Marlene Arzate

1 out of 5 stars

posted 1 month ago

My daughter was at camp in Palm springs, when I received a call that she got ill. I drove 2 hours to see her and take her in to the hospital because she wanted us to take her in and not call an ambulance. while driving to her I had her on the phone in speaker, calming her down and telling her to call 911 if she felt like she couldn't wait for me any longer. I checked in to the nearest hospital at palm springs (Desert Regional Medical Center) RN that happened to be at front desk when I arrived was SO RUDE! I checked in and waited and waited to be seen and after 1 hour not seen by any doctor or any one in that matter, I left and took my daughter who was in so much pain. She was trying to stay clam and be patient. But this hospital is trashed out. One teen arrived with her mom very calm and looked around and saw there was allot of people waiting and she yelled and PRETENDED to be dying by screaming and fake crying and what did this OVER STAFFED with lazy people hospital do, they took her in before everyone else that was there waiting for hours to be seen. Because my daughter was not yelling or screaming it didn't mean she was not in severe pain. SO unprofessional!! I drove from Palm Springs to Riverside 1hour and 20 minutes to (Kaiser) where within less than 5 minutes my daughter was hooked to an IV and treated in a bed in the emergency room. The doctor came to see us like 3 times while there , they took blood test and urinalysis test and every result was given back to us within one hour of being there. It is worth every penny we pay for Kaiser they are so PROFESSIONAL! At Kaiser you don't see people walking around doing nothing and You see people really working hard on providing the care these ill patients deserve. Just they way they should be seen urgently in a EMERGENCY ROOM, it is called EMERGENCY for a reason. Instead of an emergency room this place walks around like it a regular medical office. If you work at a ER, be prepared. Not every medical group will be as professional as Kaiser Permanente, but every medical group should treat their patients they way they deserve. With URGENCY! And they should be seen a suitable time frame. The staff is so inconsiderate, they are laughing loudly among themselves while there is people ill who wants be be around people laughing while feeling ill. You work at a ER be considerate.

Deana Walker
Deana Walker

4 out of 5 stars

posted 6 days ago

The healing energy of 90% of the nurses,Dr.s & Surgeons was amazing. The kindness out weighs anything there. Loving people : Eric, Margaret, Nancy, Micheal, Lisa, Patti is an angel, Our Martha, Nicola she is amazing, Angelica ,and nursing asst to her on 5th floor was so funny we laughed for minutes. Thank you for the love& care most of you provided with open arms. VAL, Mr. Walker & Ray, thank you. You took care, along with Nichola and the hiring nurse assured us our suggestions would be implemented. We thank you!

Cristhian Orozco
Cristhian Orozco

5 out of 5 stars

posted 3 days ago

Delicious plus they are so helpful while I was waiting for my wife’s surgery .. so after breakfast had a coffee ummm enjoying and happy wife came out good blessed thank you Lord

Cheryl Williams
Cheryl Williams

5 out of 5 stars

posted 3 months ago

I want to say thank you to the wonderful nurses and therapists at your hospital. I was a patient on the evening of March 7 recovering from hip replacement surgery that morning for the second time actually as I had my other hip replaced two years ago. Your staff are special indeed very friendly, caring and thoughtful as they work together . I felt a level of comfort when I sensed that everyone is getting along, being very professional and thoughtful. Thank you to all for your kind care.

Shelbie Shaw
Shelbie Shaw

1 out of 5 stars

posted 3 weeks ago

One of the WORST hospitals I’ve ever been to! I would rather sit on the street than go to this place. I was in the ER for 8 hours, and only was checked on a few times! I was a car crash victim, and pregnant! They never checked my head, or any part of my body. I got one tiny bottle of water the whole time i was there, and it wasn’t until the end. My baby passed away due to the car wreck and the doctor told me to go home and that i could just deliver at home.. i was 19 weeks! The staff was horrible, the doctors were even ruder. Me and my baby were put on the back burner. I would suggest just drive and go somewhere else. Save your time and money.
Not to mention, this hospital also doesn’t know how to file insurance apparently. I’ve received so many bills from them saying my insurance didn’t pay, and when i call the hospital they don’t even have my insurance on file!
Seriously. Don’t go here.