Desert Regional Medical Center

Address

1150 NORTH INDIAN CANYON DRIVE, PALM SPRINGS, CA 92262 USA

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Phone

(760) 323-6511
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1150 NORTH INDIAN CANYON DRIVE, PALM SPRINGS, CA 92262 USA

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Consumer feedback about Desert Regional Medical Center

CATHERINE YANDA
CATHERINE YANDA

5 out of 5 stars

posted 2 weeks ago

The ER appointment system made a trip to the ER much better. Was seen within 5 minutes of appointment time, staff and doctors were awesome. I was impressed with the fact that speed and efficiency were combined with a kind personal level of care that I observed for everyone in the ER. Even the security officers were nice. If a busy ER is that good it is because the staff like being there and the dept is well run.

charles Erdahl
charles Erdahl

5 out of 5 stars

posted 1 week ago

Good care for my mother. Drs and nurses are excellent! Very competent and excellent communicators. Hospital is clean and fairly new. Reminds me of Hoag in Newport Beach

Malak Fouda
Malak Fouda

1 out of 5 stars

posted 3 weeks ago

My doctor called the ER ahead of time to let them know I was coming with busted up fingers. Flu patients that came before me and AFTER me got treated before I did. My hand was throbbing and the baby with a runny nose was screaming beside me while mom was on FB on her phone. I ask a nurse when did the flu take presidence over busted up fingers in an emergency room? I was told “I don’t know just sit down and somebody would be with me”. The nurse that gave me a shot was sarcastic and rude. I left with my fingers still full of dirt. No cleansing of the wound. No Gauze, no splint, NOTHING. Horrible horrible ER, it’s a sick clinic not an ER.

Matthew Standish
Matthew Standish

1 out of 5 stars

posted 2 weeks ago

I'll let you all know what hospital leadership has to say for this pathetic third world facility.... Full of fruits and nuts.

Further, this place is the most judgemental and racist place you can find. I could not speak with a patients because the staff was intimidated by the way I look. Even though I respected all rules I was not allowed to see a patient because apparently people that are supposedly non judgemental judged me as an athletic man.

My first hand analysis is the following. The staff is fresh from an online university, the nurses have zero compassion for patients and or their immediate family. Patients laying on the floor in the hallway, no patient privacy and lastly the management is not just incompetant but intellectually challenged. I would go to a veterinary center before I would enter this uneducated and poorly managed hell hole.

Apparently they are still looking into all the 80+ negative reviews but not treating patients equally are followed with professional consequences since they are part of Tenet Health.

Look at all the other reviews it's not my opinion but a pattern of conclusions. Thank goodness I know execs at tenet health. If you reach me I'll share their names and numbers with you.

There approach is typical socialist. Patient care is focused on drugging you to sleep without your consent and finding another facility to ship you to or to completely ignore you. I have seen all of this first hand.

If you think socialized medicine is good for our country I would invite you to spend a few days in this poorly managed asylum with literally the least educated people in the world along with complete freaks dressed as nurses but mentally incapable.

If your not gay or transgendered they could care less about you.

Jason Todd
Jason Todd

1 out of 5 stars

posted 1 week ago

My mother went to Desert Regional, last night, because she has had a digestive issue which seems to alternate between constipation and bloody diarrhea for over a week. We had to wait two-and-a-half hours before she could even be seen--with norovirus patients being seen before AND after she was admitted--and she had to battle with them just to even get a blood test (they were gonna send her on her way without even treating her).

It should be noted that, a few years ago, my father was admitted to this same hospital one night, when he passed out on stage during one of his music gigs, and was simply given a "tonsilitis" diagnosis and sent home (he was later diagnosed with Stage 4C cancer, from which he eventually died).

Also noteworthy: this is not the only hospital that has mistreated my parents. And frankly, it terrifies me that a hospital facility would treat ANY of its patients like this.

Oh, and uhhh, the hospital staff was extremely rude. They acted as if our presence was, somehow, an inconvenience to them. No compassion on their part, whatsoever.

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