From the ER room to the acute floor where I stayed, the professionalism and empathy from all the staff was exceptional. They all knew I was scared at my situation , and did everything they could to reassure me and my family. I love the idea of the Hospitalist position. I was admitted on a weekday night,staying the weekend, and concerned I would be handed off to various doctors who happened to be on call. But Dr. Pelleiter, who was excellent, followed my case from the beginning and was there everyday giving me updates on my test results and care plan. Having a Hospitalists follow you allows the patient to be confident they have a single point of contact while in the hospital , instead of trying to figure out who to speak with about what topic. They do it all for you, which is huge when you are scared and not feeling well.
The only reason why not 5 stars is the use of double- occupancy rooms. I can't be the only patient who thinks the hospital should move more toward single occupancy. I understand it is hard to get rest in a hospital environment, and Doylestown Hospital offers some solutions like night masks, ear plugs and fans. However, if you have a "neighbor" talking loud on their phone until 10, , 11 and midnight or refusing to use earplugs and have the TV on all night, you are absolutely getting no sleep, which I think hampers recovery. Some very inexpensive steps the hospital could take is to make "white noise machines " available ( the fans are too quiet), or have white noise options on the TV run more then 45 minutes