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feedback about Duke Health Raleigh Hospital
Thank you folks at Same Day Surgery at Duke Raleigh. All of your staff were very kind, considerate, and made me feel educated and updated throughout my stay yesterday (8/7/18). We are very grateful for how kindly accomidating you all were towards my husband and 4 month old. And of course, Dr. Cunningham, you did a wonderful job! I look forward to hopefully having my hearing restored. Best wishes :)
Dr. Benedict and his Nurse Kimberly are both absolutely amazing. After starting with another orthopedic and then coming to them it as been a complete 180 degree change. With a kind and courteous staff that fights for you and encourages your progress and healing with compassion it was a great experience from start, to surgery, and through recovery.
Went to emergency room yesterday with my daughter who fell at a tennis tournament —- they were fantastic from the ladies at the front desk checking you in to the doctor & nurse in the examination room, the lady who took my payment to the nurse who checked us out!! They all were really helpful, professional, knowledgeable and sincere!
Why do they have no parking for the handicap by the elevators or on the ground floor 2 spots on each floor the manager of this F***Up should have to walk from the top floor where there is no elevator to the bottom door with a broken leg to see how it fills....
I came in to this Emergency Department after falling on my neck/head. I was told my subsequent headache, arm/hand numbness, neck pain and stiffness, and light sensitivity were from a migraine. I've had migraines for almost 20 years. I'd know if I had one. I clearly didn't.
I. Fell. On. My. Neck. And. Head. Specifically, I sustained a cervical hyperflexion injury with a mild rotational component by landing on my right occiput while my body rolled over my head and then fell to the right. X rays ruled out fractures, and ruled in cervical kyphosis and scoliosis (to the right). I probably have a sprained ligament or two, maybe a herniated disc, maybe a little concussion. Not a migraine. The trigeminal neuralgia is likely from some extra muscle recruitment into the protective spasm of the entire right side of my neck. Not a migraine.
The doctor who saw me was unshakeable in her (totally mistaken) belief that headache + light sensitivity = migraine, 24/7/365, no exceptions.
I left with a prescription for percocet (for my "migraine"? really?) and a referral to a headache doctor that the ER doctor put on my discharge papers, but didn't send anywhere.
I'd be more upset about the incompetence, but Duke and UNC have trained me to lower my expectations. I'm just rating one star because I think people deserve fair warning.