Durham Va Medical Center
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feedback about Durham Va Medical Center
You deserve all the best you serve us veterans better than the other va’s! My wife is happy too and that’s good. Anything going on for Christmas far as volunteering??my daughter can volunteer for the cause
Omggg..They are the worse..I've been waiting over a month now to see a community physical therapist in my area which was authorized by Va. I was told if I didn't get a call from the therapist in my area I should call the therapist that saw me at the va.. Well a month later I still haven't seen a therapist in my area.. Left multiple messages never got a response until today.. Spoke to the therapist and someone who approve for me to go to the community therapist.. I was told by both I would get a call back well guess what I never did. Meanwhile I'm in a lot of pain that I had to schedule to see my primary doctor for something to ease the pain
I am a Viet Nam era veteran in my first encounter with the VA. I am trying to determine if I am eligible for help in obtaining hearing aids. I have called the main number at the Durham VA Clinic five times and been referred to the eligibility office each time. Each time I have tried to leave a message, but twice I was told that their mailbox was full. Two other times I've been promised a call back "within one business day," which never happened. Today I was given the name and phone number of a supervisor, but his phone rang without being answered, either by an answering machine or a supervisor. Do you see why veterans hate the VA?
I finally received an email giving the requirements for hearing aids, but it was written in medical and legal terms and hard for the layman to understand. It was not written by someone who cares about the veteran on the other end. Probably somebody's boss said "do this" and they did, kinda.
Interestingly, I had posted the very same question on the VA site at least twice before. Once they told me I needed to apply for benefits and they were sending an application, which never came. On the second try, my post was ignored, so I tried calling the Durham VA, only to be ignored. On the third try, my question was answered, and soon I will figure out what the answer meant.
I know this agency does good work for many veterans, but to me it is still an embarrassment to my country.
This Va medical center is amazing. The staff is absolutely the best we have ever dealt with, everyone is more then willing to help. The doctors are great, they actually help their patients and care! We did not meet an unfriendly person there and like I said everyone was more then willing to help in anyway they could. We even were created with friendly smiles and hellos just walking in the hallways. This Va is one of the best!
Veterans deserve better.
Helpful Staff members are hard to come by. Most are apathetic and unconcerned with the patients needs. Long wait times on the phone only to be disconnected before speaking to an operator of any sort. Something needs to happen to fix the gross negligence displayed here.
It’s no wonder there veterans who leave the VA and shoot themselves in their cars.