Edward W Sparrow Hospital

My daughter was taken by ambulance to the Sparrow Pediatric ER. Everyone we encountered was kind, compassionate, and helpful. I wanted to give a shout-out to the security check-point staff/officers. After waiting in line to go through security, there was a gaggle of people around the single-person check-in desk. After waiting patiently with my chin wobbling to get to my daughter's room (daughter and husband were already checked into a room) one of the security gentleman was kind enough to confirm the name/room and have an officer take me right back to her. I suggest to add another check-in person and a larger area in which to check in - or at least another person to assist folks who are trying to get to their family and do not need to go through the process of checking in.

incompetence at every level. It's better to make the drive out of town to Jackson, Grand Ledge or Eaton Rapids. The fact that they can steer you to unnecessary treatments and steer you to their pharmacy amazes me that they haven't been investigated. Their level of care is that if you go in for a migraine as a man, they'll treat you for pregnancy. I wish 0 stars were available and I hope the MI AG catches up with their activities.

My grandma when in for a simple colonoscopy two weeks ago and died today at 3:15. She had 3 surgeries in just a few days. Nurses are super nice and took such great care of my family, but just last week we were told she was getting out and now she’ll never come home. I will NEVER go here for anything i need.

The help, care, attentiveness in the pediatric ED is impressive. All of our questions were thoroughly answered patiently. They were outstanding.

Was sent to Sparrow for a "test" my normal Doctor wanted and I was assured everything was covered under my ACA coverage otherwise I would have refused service. Year or so later I get a delivery from someone claiming not to be from the courts that hands me an official looking document saying about the debt to Sparrow and then a few days later I get another notice from a random lawyer wanting to "help" me with this problem, another shows up form a different lawyer. I call around trying to find this debt, Sparrow sold it to another company who then sold it to another who sold it to a lawyer who took me to court and I was never even notified of a court date etc. I found the debt paid it and from now on will do everything I can too change this system and get rid of all these greedy middlemen who take advantage of others just trying to get better.