Erie County Medical Center

Address

462 GRIDER STREET, BUFFALO, NY 14215 USA

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Phone

(716) 898-3000
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Emergency service available

462 GRIDER STREET, BUFFALO, NY 14215 USA

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Consumer feedback about Erie County Medical Center

Erie County Medical Center
Reviewed from Google

2.6 out of 5 stars

Don Willetts
Don Willetts

5 out of 5 stars

posted 6 days ago

Amazing place! I've had 2 major surgeries there and recently suffered heart issues and the E.R. staff saved my life! Bless you all!!!

Chastity Renee
Chastity Renee

1 out of 5 stars

posted 2 months ago

If you have a child and they need mental health help. They will not help you here. The problem better be acute and displayed in front of them because they don't care if the cops witnessed unsafe harm to self or others, THEY have to see it. So you wasted 12 hours to be told to go home with your unstable child. They suck. Brylin is no different. Go to another county. They will help your child. 0 stars for wasting my time 1 star for sandwiches. Lawsuits WILL solve this.

Alyssa H
Alyssa H

3 out of 5 stars

posted 1 month ago

This review is based only on my experience with the surgery suite. I was scheduled for orthopedic surgery at 10:15 am. I received a call from my surgeon’s office the day before notifying me to arrive at 8 am. I arrived and checked in at 7:55 am. There was no greeting. No hello or good morning. I was immediately told, “You’re late! We’ve all been waiting for you.” How was I late? I arrived before the time I was given? Mind you, I had NEVER been in ECMC and there was construction going on at the main entrance making things very difficult to navigate. I didn’t know where I was going. The woman that did my registration was extremely rude with me the entire time I was giving her my information. Her name tag was turned around so I couldn’t see her name. I can’t blame her! If I acted like that, I wouldn’t want people to know my name either. If my surgeon would have given me a choice to go somewhere else, I would have walked out at that moment. People’s nerves are already high and adding stress and rudeness is the LAST thing patients need. The woman that then brought me back was just as rude! I tried talking to her and she didn’t say a single word back! Then I meet Sherrie, my nurse. My goodness. What a breath of fresh air she was. She has the greatest sense of humor and has a way of lightening the mood. Luckily, I don’t get nervous before surgeries, but I know a lot of patients do. Sherrie will make you feel at ease and make you laugh until it’s time for you to go in. This nurse is a godsend! Next I’ll move onto Colin. Colin was a student, I believe to be a nurse anesthetist or similar. He was so caring and also had a good sense of humor. He had a nice demeanor and I could see his drive to learn. He said he was hired on to be an employee and you are so lucky to have him, ECMC! Thanks again to the 2 friendly people who made the process of surgery less painful here at ECMC. To the witch at the front desk of the surgery suite: “In a world where you can be anything, be a Sherrie or Colin.” I don’t wish for anyone to lose their job, but maybe she’d be better utilized in a department that doesn’t directly interact with patients. Maybe somewhere in the basement.

Lisa Rogers
Lisa Rogers

3 out of 5 stars

posted 4 months ago

Well, I went to Erie County Medical Center to be thoroughly evaluated by the trained professional in the Behavior unit ..Everything went exceptional well until while on the Behaviour unit,I see one of male patient being verbally abused ..I tried to calm him but as I said I was being supportive ..At one point, some of the staff started to ignore me ..and refuse any of request for water and drinks..Over an period of an couple of hours..I was extremely thirsty...I slowly started having high blood pressure up to 200..I was experiencing acid reflux flare up in which my esophagus started to close cutting off oxygen to my brain..then I feel to the ground face down ..The staff look on at me..even telling me to get up....I agreed because earlier that day I was given unknown medications

Brandon McWhirter
Brandon McWhirter

4 out of 5 stars

posted 3 months ago

They have the resources and knowledge to help with medical care. If you're sick it's a wonderful place to check out. They might just do something about it.