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feedback about Evanston Hospital
My brother is here for a few day. Nurses aid LaVerne was the most personable and pleasant nurse I have ever met. Made everyone feel better in a difficult situation.
Excellent care in time of need and patience.
ER wait was over 2 hours- very long wait but once I was admitted, the nurses and doctors were great.
Terrible experience! After a visit to their ER for a bleeding, I was slapped with 800 dollars bill(300 for ER dr and 500 for hospital), I called them asking them to reconsider because the bleeding stopped itself while I was waiting in the ER, and the ER doctor didn't do a thing beside just gave me a new band aid and send me home. so the lady at the hospital said hospital will reconsider and inform me later, a month later hospital send me another exactly same bill, so I guess they don't negotiate so I paid for it(800 for a band aid). Just recently I got my new credit report said hospital just dropped collection on my name, what? I didn't even know they send me to collection agency?! When did they do that? Why they didn't tell me about it? They said they will reconsider when I called. What kind of AH hospital this is! Is there anybody in this hospital alive or just money grabbing robots?
Baby was kept Special Infant care unit (SICU) after delivery, due to respiratory distress. Baby would have been better off to stay with mom. No need of incubator, no serious issues. Baby only needed monitoring of heartbeat, feeding, temperature, and glucose which would be typical of any newborn screening and would not require the SICU .
Some nurses were unpleasant, one stated 'Baby needs to drink at least 60 mL'(2 ounces) which is absurd as depending on newborn weight and stomach size there are fluctuations on how much a baby drinks during a feeding. Nurse made it that a 40 mL feeding was 'need for concern'.
I also asked a nurse when we could take baby home from hospital, she replied 'If I can't feed her, she's not going home'.
Also, this hospital will require a 90 minute car seat exam in order for your newborn to leave. They charged $250 per half an hour and two Hearing Tests $500 each.
I can't help but feel that the staff purposefully create an atmosphere of fear and stress that baby is in danger and high alert.
So in my opinion, baby was only kept there as hospitals do not generate profit on healthy babies and interactions felt like scare tactics 'better overly cautious, increase concern, etc