Fairview Southdale Hospital
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feedback about Fairview Southdale Hospital
I took my 90 year old Mother to the ER for chest pains early one morning and the ER performed their job excellently. My mom was admitted to outpatient care and eventually to inpatient care for a gall bladder surgery. After the surgery she was helped to be transferred to a rehabilitation center. The outpatient care was again excellent, the surgeon who performed her surgery was one of the best in the field of gall bladder surgery. The inpatient care was also excellent with the entire hospital showing such compassion, top-notch care, and constant care and concern I would highly recommend this facility. And I would like to thank all who were involved for a job well done!
I had heart surgery here on 6/21/19, and I have only high praise for the care I received. Dr. Voeller and his team were extraordinary, and all of the nurses in the ICU (shout-out to Michelle) were outstanding. I cannot comment yet on the billing process, but I felt I was in very capable, caring hands from beginning to end. Thank you!
What kind of hospital charges for parking!! I can't even drop my sick grandmother off her makeup with out paying for parking!? This is absolutely ludacris! As if Fairview doesn't rip people off enough already. I will never support your hospital ever again nor will I EVER pay for parking there!
*UPDATE; patient relations reached out to me and reached an amicable resolution. Being I asked for an apology and followup. I feel this is exactly what I asked as a resolution. What happened while I was there happened and I feel it would not happen again to another patient.
This has always been a great hospital, past tense. I would never step foot in this place again after a stay where I had to interact with a social worker Kathy H. This lady is a piece of work in being generally rude and abusive. When you demand to talk to someone to complain about her treatment of you it gets even worse.
This will often lead her to take punitive actions witch I was informed by staff tis was normal for her who also coached me how to deal with a person like that, specifically her. I don't know why person who should there to help but acts like she really enjoys wielding power over patients lives and expects and receives no consequences.
In the end, my complaints about here were never addressed and I assume Kathy H. will never be coached on how be a decent provider or decent person in general.
Date of Visit: 5/25/2019 around 2:00PM - Visited a family member in the cardiac unit. No complaints about the visit - public restrooms were fairly clean and we had a nice visit. My family member is frustrated because they're short-staffed over the Memorial Day holiday so she has to wait until Tuesday for her surgery.