Firelands Regional Medical Center
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feedback about Firelands Regional Medical Center
Took my 10yr old daughter in to get her blood drawn for the first time. After a reasonable wait (10min), they got us back and couldn't have been nicer. There were questions about the blood test ordered. They called the doctors office and took the time to make sure they got the right test so she wouldn't have to return for another blood test later. Rated 4 stars because the layout of their space is terrible. Have to walk to different sections to deal with paperwork, use computers. Need some Lean process redesign. Not the staff's fault.
Thank you to Dr. Kramer and your ER for saving my life. Wait time was a little long, but once I was taken back the staff worked to make me as comfortable as possible and then straight to CT scan which showed a pulmonary embolism. Stayed on tower 3 for 8 days. The nursing staff was top notch and Dr. Lindbloom was awesome! Only place in the area I would trust for care.
I know the emergency services are poor. That's why I found an excellent family doctor. If I have an emergency they aways get me in quickly and my problem gets treated. However when I do go to the hospital for testing, blood work, x-rays, scans, MRI,........ I've always found there services very caring and professional. 🙄
Although I had a speedy check in and got into a room in less than five minutes, I felt like the ER doctors didn’t look into my report before entering the room. They didn’t know I had certain symptoms/completely forgot about them before diagnosing me. The whole time I felt like they had no idea what they were doing and that they were trying to rush me out of there. I would rather drive 20-45 extra minutes to go to a better hospital.
I went to the ER because I broke my toe... the X-ray techs were great & caring.. but the NP that came in was quick & in a hurry, & she refused to give me pain medication. She told me to take Tylenol and or Ibuprofen... I know it’s ‘just a toe’ but you use your toes a lot & this was my first broken bone... I called a foot doctor while still in the parking lot once I finally made it to my car almost crying because every step was painful & burned/caused a stinging sensation in the broken toe... The foot doctor fit me in & gave me pain medication & a different boot to better support my foot so I would be able to work & take the pain Med after I had worked standing on my feet & walking on it all day...