Firelands Regional Medical Center
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feedback about Firelands Regional Medical Center
Took my 10yr old daughter in to get her blood drawn for the first time. After a reasonable wait (10min), they got us back and couldn't have been nicer. There were questions about the blood test ordered. They called the doctors office and took the time to make sure they got the right test so she wouldn't have to return for another blood test later. Rated 4 stars because the layout of their space is terrible. Have to walk to different sections to deal with paperwork, use computers. Need some Lean process redesign. Not the staff's fault.
My husband just had gall bladder surgery. It was worse then expected so they had to cut him open. His surgeon was great! The after care nurses are horrible!! He was in so much pain and they never gave him his meds on time. They ignored him. He would ask a nurse, she said she would be back and would never come back! This happened repeatedly! He asked them several times to help get him to the bathroom and they made him wait 45min!! I went to the desk and asked them to please help get my husband to the bathroom as the all were standing and chatting around the nurses station. If you cherish your loved ones, please dont bring them to this hospital! It's worth the travel time to go somewhere else!
Worst service. 1 Doctor in room visit in the 4 1/2 hours we were there. No compassion for patients in pain. Not everyone is a Junky looking for a quick fix.
Thank you to Dr. Kramer and your ER for saving my life. Wait time was a little long, but once I was taken back the staff worked to make me as comfortable as possible and then straight to CT scan which showed a pulmonary embolism. Stayed on tower 3 for 8 days. The nursing staff was top notch and Dr. Lindbloom was awesome! Only place in the area I would trust for care.
I know the emergency services are poor. That's why I found an excellent family doctor. If I have an emergency they aways get me in quickly and my problem gets treated. However when I do go to the hospital for testing, blood work, x-rays, scans, MRI,........ I've always found there services very caring and professional. 🙄