Fort Loudon Medical Center
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feedback about Fort Loudon Medical Center
Normal wait time that comes with an ER, staff was professional and friendly and was very helpful with the situation. Normally don't do hospital review's but after seeing the low rating that i find inaccurate i decided to do one. I was here visiting from out of state.
Been here 4 hrs and still no closer to leaving. Need exray still waiting. No one smiles everyone seems extremely unhappy to be here. Should not use this place drive to Knoxville
Worst hospital ever! Dr & staff were nice, BUT. No wait in lobby. Husband put in old storage room with NOTHING in it but an old bed. No monitors, electrical outlets, chair, trash can... nothing. This is the ED, now. Was in there at least 5 hours. Wet, bloody dressings left on bed to soak through sheet. I picked it up & just seeing regular cans, I asked for a haz mat disposal. She gloved up & disposed for me. Monitor shut off, but cuff never removed... by staff. This place is ok for diagnostic testing, but if its serious & someone you like, go the extra mile to Park West. If you could care less about safety protocol, being put in a broom closet when all the "real" rooms are empty or whether the patient dies... then this place is for you! They literally put us in a storage room when a "real" room was available. I was raised in a hospital. Been in a lot. This is the WORST! The docs & staff are ok. The So Called "hospital" is HORRIBLE!!!
Tell marketing NOT to call me, again. I had my say. I have nothing more to add, that you'll want to hear. DO NOT ATTEMPT TO CONTACT TO ME. PERIOD.
I was very nervous when my husband had severe pain that wound him up at this ER when first seeing the ratings. The staff was great. RN Tom was awesome and went above and beyond. He got my girls popsicles as we waited to see what was wrong with my husband. They made sure to keep his pain down and got him in right away. Dr. Hale made sure to explain everything to us and got my husband taken care of promptly. Thank you for helping our family when we needed you!
My service was excellent. My grumble is the lack of cleanliness outside the facility. The parking lot is cluttered with everything from empty beer cans to patients wound dressing. Is there no one being paid to keep the parking areaclean? Sad, but it is a direct reflection on FLMC.