Fountain Valley Regional Hospital &Amp; Medical Center
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17100 EUCLID STREET, FOUNTAIN VALLEY, CA 92708 USA

Address

17100 EUCLID STREET, FOUNTAIN VALLEY, CA 92708 USA

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Phone

(714) 966-7200

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Consumer feedback about Fountain Valley Regional Hospital &Amp; Medical Center

josef rogers
josef rogers

3 out of 5 stars

posted 4 months ago

Both of my children were born here 16 months apart. The doctors and nurses were fantastic for the most part. If my review just cover these visits it would be 5 stars. My wife had to visit the emergency department after our second baby. We were seen immediately and put in a private room. Again the staff was fantastic. Our surprise came when we received the bill. We chose this hospital that is covered in network by our insurance company but were charged out of network fees for a doctor to order tests and call in my wife's OB/GYN.

How does an in network hospital have out of network doctors working in the ED when we have no way of knowing if the guy is covered under our insurance? What a scam.

Gerard Whelan
Gerard Whelan

1 out of 5 stars

posted 1 month ago

Never Never again! Worst experience of my life.
Presented at Emergency this Monday Labor Day around Midnight, with severe shoulder chest and arm pain-I have to state I was seen promptly and the Doctors and staff in emergency were excellent.

The nurses were excellent too- however the rooms were an absolute nightmare and the ward is totally out of control with so much noise, loud TV, cellphones screaming on speaker , I got 3 hours sleep in three days- when I complained to an elderly charge nurse at night she told me" well your not at home" - that's the attitude the charge nurse had. The CNa's are totally out of control and will just storm into your room in the middle of the night turning on lights and making unnecessary noise- imagine trying to recover from surgery! - they have loud conversations outside your room with their colleagues and loud conversations on speakerphone in the middle of the night.

The worst part for me was I was discharged with the exact same conditions I came in with, even after telling them that I believed the source of my pain was spinal stenosis- but they decided to focus on my heart- they just don't listen to patients- even after offering to provide copies of my previous MRI.

I only saw my Doctor in charge for 3 minutes the following day- and her statement was" well I don't necessarily need the see you in person- and then she just discussed my discharge- amazing they already had a discharge date- before all my tests were complete.

The cardiologist and all the staff who treated me were excellent. In my opinion, based on my treatment, there is a major mismanagement issue.

So I was discharged with the exact same condition I came in with- severe pain and no resolution.

Debra Koller
Debra Koller

1 out of 5 stars

posted 1 month ago

1 Star because you can't give a big fat ZERO! Doctors and Nurses are for the most part skilled, friendly, affable they aren't the issue. The administration, hospital policy and yes folks sadly the food is unedible unless you are starving. My iphone was stolen while I was semiconcious on a gurney on their 'tarmac'-- a long hall of people 'gurnied up' waiting for rooms. The hospital accepts no responsibility for someone stealing a phone from someone who is barely breathing. Should have brought a guard dog.

cycozangel23
cycozangel23

2 out of 5 stars

posted 1 month ago

I had what was supposed to be rotator cuff surgery with a possibility of getting the bicep trimmed.
But it wound up only being the bicep trim.
Anesthesiologist did a different type of nerve block because I explained to him I had breathing issues after my other surgery.
I was placed on the operating table told to take a few deep breaths all while the staff had personal conversations
One in general about how it was the Anesthesiologist last week at this facility...
Next he tells me ok putting you to sleep this might burn... it burned pretty bad that was my last memory until I woke up. I could hear staff telling me to take deep breaths and to calm down, but I couldn't talk I couldn't inhale all I could do was move my legs. I was trying to let them know I could not breath. I could sense the panic in the room. I passed back out.
My surgeons assistant tells me I turned blue then I was bagged by the anesthesiologist.
I woke up in recovery with a horrible head ache and shortness of breath.
Both my eyes had broken blood vessels and I have burses in odd places.
My husband was never called nor communicate with about my status nor did any staff explain how my surgery went even after being questioned no one had any answers. I was treated and given care instructions as if I had had the rotator cuff surgery and spent almost two weeks not knowing any different. My Surgeon
And nurses in pre op and recovery were very kind and sweet. They were the only positive thing about my experience in this hospital.

MARIA ISELA PEREZ
MARIA ISELA PEREZ

5 out of 5 stars

posted 6 months ago

My little one was transferred from CHOC to this hospital due to insurance coverage. I was skeptical about this hospital but my daughter and I had a great experience. They took really good care of her , her nurses and doctors who visited her were always attentive and caring to her needs. It was an overall great experience until my baby was discharged from pediatrics.