Franciscan St James Health

Address

20201 S CRAWFORD AVENUE, OLYMPIA FIELDS, IL 60461 USA

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Phone

(708) 747-4000
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20201 S CRAWFORD AVENUE, OLYMPIA FIELDS, IL 60461 USA

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Consumer feedback about Franciscan St James Health

Monica Collier
Monica Collier

4 out of 5 stars

posted 4 months ago

This hospital has greatly improved. I was there with my daughter and the ER experience was amazing. There was no waiting for a bed. During triage the lab tech drew blood. The doctor came in and spoke with and examined my daughter. She diagnosed and ordered my daughters medication from the pharmacy. My daughter was given her meds and her discharge papers. The entire experience from start to finish was 30 minutes. Efficiency and patient centered care at it's best. Keep up the good work. Greatly improved experience.

Angie Johnson
Angie Johnson

5 out of 5 stars

posted 3 months ago

Waayy better than the former Chicago Heights location. The staff are more polite and professional. They don’t carry attitudes and make sure you get in and get out. No long wait times.

Regina Simpson
Regina Simpson

1 out of 5 stars

posted 1 month ago

If I could give no stars....I would. I’m here now and I promise you I will never step foot I this establishment ever again.

Melissa Ness
Melissa Ness

1 out of 5 stars

posted 1 month ago

Unnaturally long wait in the ER. Terrible at communicating with patients and families. Very frustrating experience. Won’t be coming back as a patient.

Rasheaka Proctor
Rasheaka Proctor

1 out of 5 stars

posted 2 months ago

I am very disgusted with the service I received at St. James on 12/14/2018-12/16/2018. I came in through ambulance. I was in premature labor and my water had already broken. I was placed in a monitoring room with pregnant mothers. I waited there for 20 mins. My sister had to go get someone. Nobody even tried to come to my aid. Once a nurse finally did come. She had the nastiest attitude her name was Dina. I requested another nurse. If it wasn’t for Felicia and Bernistne Christiane. I don’t know what I would have done or how I would have gotten through my situation. I am very thankful for these two nurses. I went through hell in this hospital. My daughter did not make it. Then days after I get out of the hospital. Someone calls me from the hospital asking me billing questions about my child. They did not treat my daughter. So the call was insensitive and wasn’t needed. It’s only been a week since I lost my child. Once I am able to. I will be calling Patricia Deel to file a complaint against the hospital. I hope know mother ever has to go through what I went through at St. James in Olympia Fields.

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