Franciscan St James Health
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20201 S CRAWFORD AVENUE, OLYMPIA FIELDS, IL 60461 USA

Address

20201 S CRAWFORD AVENUE, OLYMPIA FIELDS, IL 60461 USA

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Phone

(708) 747-4000

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Consumer feedback about Franciscan St James Health

Monica Collier
Monica Collier

4 out of 5 stars

posted 2 weeks ago

This hospital has greatly improved. I was there with my daughter and the ER experience was amazing. There was no waiting for a bed. During triage the lab tech drew blood. The doctor came in and spoke with and examined my daughter. She diagnosed and ordered my daughters medication from the pharmacy. My daughter was given her meds and her discharge papers. The entire experience from start to finish was 30 minutes. Efficiency and patient centered care at it's best. Keep up the good work. Greatly improved experience.

Heather Skala
Heather Skala

2 out of 5 stars

posted 3 months ago

This hospital is the worst. I was the only person in the waiting room for two hours when I arrived!!! I’m still waiting for even one test to be done after five hours of being here. I have left here without being seen almost every time I ever come. Who can be patient for hours when you feel like you are dying??? The ladies at the desk just talk the whole time you wait, so you get to listen to all of their gossip. People will even come out of the back to talk sports with the desk ladies...again while you wait dying. Then you get people that walk in and they are laughing and walking fine and they are taken first...while again you feel like you are dying. I super hate this hospital and they used to be the best!
Update: Tony is the best ER nurse ever!!!!! 😊

Annette Bryant
Annette Bryant

5 out of 5 stars

posted 4 weeks ago

I had a great experience today. I had an outpatient procedure and EVERYONE was very pleasant and professional....that makes me happy because too often the service at some places is terrible. Thank you to Dr. Jones and the staff at St.James. You all rock!!!!!

Shamika Williams
Shamika Williams

1 out of 5 stars

posted 2 months ago

Brought my son to this hospital and waited 6+++ hours and still he had not seen a doctor. The only thing we were told was there were a lot of ambulance coming in. At the very least if you can not handle the mass volume of patient they could have recommended a sister Hospital or given us this knowledge upon arriving and allowing us to make a decision of leaving before we waited hours upon hours. It seems the more they built to this Hospital the worst it gets. One star is to many but the lowest choice.

Angry and still sitting in the waiting room

8 hours later and still counting

9 hours later still sitting in the same place counting

Aadil Lateef
Aadil Lateef

4 out of 5 stars

posted 5 months ago

Pros: A large, modern sprawling and expanding medical campus in Olympia Fields, IL, (which is 1 hour and 10 minutes or 30.7 miles from downtown Chicago's iconic Willis Tower formerly called Sears Tower.)
All business is on campus!

Cons: For first time visitors: Pay close attention to signs indicating emergency entrances, etc, especially at night! Crawford Ave has no bright lighting.

Do NOT follow this link or you will be banned from the site!