Frisbie Memorial Hospital
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feedback about Frisbie Memorial Hospital
Do not recommend this place for surgery at all! I have never ever seen such sloppy work done in my life. My family member went here for a bypass on his leg, they had to go through his intestines to get to it and thanks to this “hospital” his colon was basically disintegrated by the time the new hospital in Boston could do more surgery on him (which he needed because Frisbie screwed it up). So now he has to have a colostomy bag for the rest of his life. If I could rate this place no stars I would.
This place is so unprofessional I went in for an ultrasound appointment did the normal waiting process and then went in for my ultrasound mind you I’m 17 weeks and 4 days pregnant this old woman told me I wasn’t even 18 weeks okay yes I’m aware but I got in there and the first thing she says is she doesn’t even know why we are doing this early okay but how much is going to change in 3 days? Mind you my sisters have came to the same hospital and got to know the gender at 15 weeks the lady didn’t even do an ultrasound I went 21 minutes there for nothing. Not to mention she was very rude about it. Not to mention I was already skeptical about going here to begin with because of the reviews. I would give this hospital a negative rating if I could
If I could give less I would. Worst experience I’ve ever had at a hospital. They don’t care one bit about the patient Completely ignored the issue and tried sending me home with antibiotics when I didn’t need them. Was there for two hours and never even looked at the issue. Went to another hospital and had it all set in 15 mins. Wouldn’t send my worst enemy there!
Always a clean professional experience for me. I have had Colonoscopy's, endoscopy's, a trip to ER for rapid heartbeat, and multiple cat scans done here all in the last 5 years and every experience has been impressive. I hear people complain all the time about this place but when you listen to most of them you can get how menial their complaints are or how they could have been easily avoided with some common sense. My only reason for not giving 5 stars is the billing dept. is usually (not always) an unnecessary hassle. This is a very professional, clean hospital that I trust completely.
If I could give this hospital less than a star, I would. Their billing department is so careless and irresponsible. Sending me bills for services by my Primary Care Doctor I obtained that were COVERED BY MY INSURANCE for the beginning of LAST YEAR! Not only have I been hung up on, called a liar repeatedly by staff (and the MANAGER OF THE BILLING DEPARTMENT) my stuff was sent to collections without my notice - repulsive! Literally, 100% covered! I even CHECKED and went over my plan with an insurance agent to be sure! Won’t even bother to try to re-run the insurance correctly! I have tried getting through to them via email, phone, on numerous occasions - most of the time they go unanswered, ignored in fact. I tried the BBB but they flat out called me a liar in that too, unacceptable! I can only imagine how they treat their other patients, and from the reviews, very poorly. I will NEVER go to this hospital or any Urgent Care or FMH Facility EVER AGAIN! I’ll take my chances with Wentworth Douglass!