Frisbie Memorial Hospital
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feedback about Frisbie Memorial Hospital
I have called their customer service at least six times. It ALWAYS states you are next in line then you wait for 15-20 minutes and it finally says they will call you by the end of the next business day. Well I have been waiting 10 days and still have not heard back.The bill I got is for 8 months ago! I do not even remember if I was there then.
I visited Frisbie Memorial Hospital two years as a patient, and was impressed with their friendly and efficient staff. After having been to another facility for the same medical issue a few weeks before, I was relieved to have straightforward service and advice from the people I dealt with. They were knowledgeable and comforting, and the facility itself is beautiful.
Saw Dr Mallaby in the ER for like 2 minutes. Seemed cool but then I got discharged 2 hours later & no explanation about the blood tests or anything. Just from the nurse who just wanted me out. Then when I asked to see the doctor to see what they found they got annoyed. "Ask your primary care doctor" is what they said. Then when I said that wasn't ok they threatened to call security. I just left, no pain meds or diagnosis. I'm reporting this hospital to the state. They deserve the all the bad reviews.
The hospital and most of staff are good this is abt a specific doctor. Came into the er with husband for possible broken ankle, short of it is Dr. Benson pulled his sock off not so nicely and pushed me away from doing it myself nicely and didn't care that he was hurting him more. No bedside manner at all, I'm disgusted. I'm not a complainer, but man! The nurse Helen was amazing and kind and even spoke up for my husband to try and get him a more comfortable set up for release. Severely disappointed in Dr. Benson and would request another Dr. even if I came in bleeding.
if i can give this trash hospital a zero rating i would..i am a chronic pain patient with MS..i have never in all my years ever dealt with such a unprofessional ER in my entire life..i spent 3 hours in the ER with a huge laceration to one knee and the other i can hardly move..they gave me a tylenol and said "there is nothing we can do".if you read this take my word,
GO SOMEWHERE ELSE!!
This is a P A T H E T I C excuse for a hospital...-10 Stars..