Glendale Mem Hospital &Amp; Hlth Center
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Address

1420 S CENTRAL AVE, GLENDALE, CA 91204 USA

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Phone

(818) 502-1900

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Consumer feedback about Glendale Mem Hospital &Amp; Hlth Center

Kylie Z
Kylie Z

5 out of 5 stars

posted 2 months ago

I LOVE this hospital. Did I say LOVE? Cause I mean it!?! I recommend that everyone gives birth here! From my amazingly fast and efficient Dr. Joseph to the incredibly sweet and funny nurses (Barbara, Lois, Kelly, Im Jo, Fe, Luisa, Mia, and Joy)...not to mention the amazing director of Labor and Delivery April Fox! I love love love this place! I had a c-section delivery here about 12 days ago. I was treated so fantastically that I may consider having a second child. This coming from a woman who never wanted kids. They taught me so much during my stay and treated me so well. I plan on coming back month after month to visit these amazing ladies so they can see the adorable little man they helped me bring into the world! ❤️

PRESERVE MALE INFANT INTEGRITY
PRESERVE MALE INFANT INTEGRITY

1 out of 5 stars

posted 3 days ago

If you value your dignity, your health, and quite literally your life, you will avoid this torture chamber/cesspool. The entire staff are the worst of the worst; individuals who could not get hired anywhere else. I'm pretty sure they put up help wanted posters in methadone clinics in order to find nurses and doctors. I've had the unfortunate experience of finding myself there on three different occasions. Each experience was worse than the one prior. Let me start with the first. I came to the emergency room feeling faint and believing that I may have accidentally taken a double dose of an alpha blocker. Alpha blockers can lower your blood pressure and if your blood pressure is normal to start with I found out after the fact they can lower your blood pressure to a dangerous level. After 4 failed attempts by four different inexperienced nurses at trying to run an IV, I declined further treatment at which time 6 armed security guards entered the examination room, told me we can do this the easy way or we can do it the hard way, so I acquiesced. The head nurse informed me that I would remain there until they were able to run an IV no matter how many attempts were needed. Finally after threatening lawsuit, some old Chinese lady who was evidently head of their legal department came in and insisted that I sign a hold harmless release if I wanted to leave. I fainted three times while I was there. And the third time I fainted the head nurse told the other nurses to just let me fall as they were pushing me out the door. I fainted two more times on the way home. Nightmare experience number 2. I checked myself into the emergency room at Glendale Memorial having felt very dizzy and nauseous for that whole afternoon. I was later diagnosed with labyrinthitis which is an infection of the inner ear which governs equilibrium. After waiting at least a couple hours to be seen, one of the nurses poked me numerous times trying to run an IV to no avail and on the 4th or 5th attempt I screamed out because it was extremely painful. The head doctor decided it would be a good idea to have their security guard goon squad escort me out of the hospital. And as if that wasn't bad enough, to add insult to injury the hospital staff called the Glendale Police Department and notified them that I was DUI Knowing damn well that was a bold faced lie. I had been in the emergency room for several hours before this event even occurred and at no time was there ever any alcohol in my system and they knew that. Nonetheless, I was chased down; my vehicle was lit up using air support. I was pulled over and questioned at length by Glendale PD and once I cleared everything up by letting them know that Glendale Memorial erroneously and vindictively placed a false report simply to harass me, I was released. Fast forward to my final experience at this toilet of a hospital. I came in with lower abdominal pain fearing that it could be appendicitis. While conducting a routine blood draw, they infected me with staph resulting in a life-threatening condition known as sepsis. Over the course of the following four months, I lost use of my arms, my legs, my spine was destroyed. Two baseball size pus-filled cysts developd in both psoas muscles, and needless to say I was in excruciating pain 24/7 and lost 100 pounds. A very high percentage of people die from this condition, but after several months of intravenous antibiotic treatments at a different hospital and tubes running out of my back and learning how to walk again, I survived. It suffices to say I am a cripple to this day thanks to Glendale Memorial and live in constant pain with limited use of my hands. Forget the fact that every single person on staff is rude, filthy, illiterate, and just simply does not care about your health and whether you live or die. You're probably wondering why I ever returned after the first negative experience and/or certainly the second. That's a very valid question. I truly thought these must have been isolated anomalies. It wasn't until they almost killed that I got the message.

John Tor
John Tor

1 out of 5 stars

posted 1 week ago

Incompetent parking attendant, no one knows how to get to the Emergency room. You have to walk a far distance to get to the emergency room and climb 20 steps of stairs to get to the emergency room from the parking garage. Do they expect you to drag your body an eighth of a mile and climb 20 stairs in an emergency? This is completely ridiculous. Bad architectural design.

Jerry Drake
Jerry Drake

1 out of 5 stars

posted 2 months ago

Updated review:
They are over-billing and they are not complying with California law AB 72.
After many missed calls (do they ever pick up the phone ?) and voicemail messages, I was able to speak with Michael Zane of the "Patient experience and quality outcomes department". Even after I told him that the hospital billed for an extra hour of surgery the insurance (I have the documentation because I asked for the transcripts of the surgery), he did not help. People check your paperwork for discrepancies.
Also they are not complying with California Law AB 72 : the use of out of network billing is not allowed anymore, if the hospital is in network ! People do your research and read the rest of the review. They are asking for lawsuits now..... if there are enough people even a class action against them .......please contact me if interested.
Prior review:
In a summary: do not use this hospital ! I have been in many hospitals around the USA and this is the worst. Went for a surgery here because it was in network with my insurance, and that was my mistake. I checked the transcript of the surgery and I could see that they over-billed the insurance. Also, they use excuses like they have to use whoever they have available in emergency to perform some work, so that they have other offices out of network to bill you (I wonder if they have a kickback from that); for example, the insurance reimbursed 70$ for a simple pathology lab test. but they billed out of network for 700$, and the anesthesiology office billed out of network for $3500. After many months and many calls (and waste of time) back and forth with various offices and the insurance, they are still sending bills home to be paid. It has become a nightmare. My advice to you people, if you have used this place already, ask for a transcript and do check your medical bills with the services that were provided to you to see if they are legit, and if you have not used this place yet, use any other available to you. If you want more proof, just check the Glassdoor reviews that come from people that work there.....

kasHkan
kasHkan

3 out of 5 stars

posted 1 month ago

This hospital is old and there not much hope of renovation ,, but more than anything else as a negative point is the food in cafeteria that is really bad and very expensive, staff is suffering from men power , but they are trying their best , front of the emergency is really dirty and its been like this for as along as i remember (30 years) parking is very inconvenient and expensive , its like they making the most money of people,s parking fees , I didn’t have a choice at the time of the accident , other wise i surely would have chosen glendale Adventist hospital ,, the staff are kind of nice yet some time so indifferent and cold as ice , no compassion , nobody smiles in this place ( I refer to staff) over all two and half stars would be the best i can give and i hope that they would add some new building(cross the street where it signed parking for hospital) so they can update this poor old and very outdated hospital,,, our city needed Hospital not Americana. Fancy apartment building , shame on the Glendale City Councile and all the Greedy ilicites members ,,, Shame on you with capital S