Grant Regional Health Center

I went to the Grant Regional Urgent Care because I had a bad cold/flu. I was traveling for work (I live out of state). I saw the billboards saying that it was a regular urgent care, even though it was a hospital. My Blue Cross plan has a $70 copay for Urgent Care. Any urgent care I go to other than Grant Regional, I only pay $70. Grant Regional Urgent Care, on the other hand, also charges a seperate 'facility fee'. I had to pay a seperate $40 deductable for their 'facility fee'. They never told me about that during intake. Copay was discussed, but they completely failed to disclose that 'facility fee' would be a seperate and additional copay. I feel cheated, especially because the antibiotics they prescribed didn't take care of what I had. I had to go to another urgent care in my home state (a week later and a week sicker) to get antibiotics that worked. A cold/flu cost me $70 copay at Grant Regional, plus another $40 copay for the 'facility fee', plus $15 coinsurance, plus another $70 copay at the urgent care back home to finally get me the right meds. Over $200 for a cold! I suggest going to any other Urgent Care other than Grant Regional, unless you like hidden fees. The only thing I liked about the place was that prescription meds were dispensed onsite via machine. Too bad the meds didn't work for me.

Ive been going there for years excellent staff and Dr.s. Would not want to go anywhere else. Thank you to everyone there

I had acupuncture here recently and it was fantastic. I had great improvement for a few different issues I had going on within 2 days. I’m very impressed!

Not really impressed at all. I understand they're in it for profit but I get the impression that it's all they care about. I'll drive somewhere else instead of going here if it's possible.

I love Grant Regional Health Center! I have never had a problem with any of the doctors or nurses!