Grossmont Hospital

I have had to go to the emergency department here more often then I care to admit lately and I must say their service has greatly improved over the years. You know longer have to wait hours to even see the triage nurse, even on a Friday night! The staff are very friendly and easy to talk to.

I have been there often. Last visit was wonderful I had a great Dr. she was kind understanding and very professional. I was seen within 15 min by a med assist then in 1/2 hr by a Dr. then with in another 20 min lab work then Dr. again. Waiting for lab results took longest. Seen by Dr again given diagnosis. More lab work Then a shot then checkout another kind of long wait for med to bring down B/P.

Kristen 6689 was a complete nightmare. She refused to give verified scheduled medicine's. When we complained she said that she was going to discharge without completing antibiotics. Her personality is disgusting and witch like. This lady is evil. She should not be caring for anyone. We will NEVER come back. We would rather drive any distance to avoid possibly getting this nurse. Also, I requested to be shown a list of when the medications where given. They refused to give that to me. They just gave me a list of my medications with some hand written notes. Basically, it's worse than I thought. I know they can provide a list of medications and the exact time they gave them.. OR IN THIS CASE DIDNT GIVE THEM. DON'T LEAVE YOUR LOVED ONES HERE BECAUSE THEY WILL NOT TAKE CARE OF THEM. THEY WILL BE RUDE THEY WON'T GIVE YOU YOUR MEDICINE. IF YOU COMPLAIN THEY WILL THREATEN TO DISCHARGE YOU.

The staff is extremely rude and not compassionate at all. They try everything including tag teaming to push you out of the room, by trying to tell you what’s best for your loved one. They push nursing homes and in patient fecilities down on you. None of them know how to smile at all. Worst place to recover from a surgery. Especially the in 4 west unit. The nurses misquoted me so many times and try to twist words around. We would call for assistance and no one would show up until we would get upset and yell at them. We reported to the nurse three times that my moms arm and hand were numb and nothing was done instead we were told it’s because she sleeping. We reported it again to her doctor the next day and he stated the nurses from the previous day never reported it or documented it. An MRI was finally ordered and my mom had already had a stroke. This is the worst place!!

I had the Most horrible experience I ever had at a hospital. Dr. Brittany Nobilette should not be practicing medicine. First the place is dirty empty tissue box on the floor stuffed under machines, visible dust and dirt on counters. The doctor look inside my mouth with one of those ear scopes and didn’t even clean it after. Medication left out on the desk where anyone can take it. The nurse lied to me, the nurse practitioner Jason was extremely rude and came in with an attitude. I didn’t even get discharge papers. I was referred to other doctors and all the numbers that where given to me where disconnected! Please save yourself do NOT go here, especially if you are not white and on medi-cal. I’m so sad to leave a review like this.