Gwinnett Medical Center

Address

1000 MEDICAL CENTER BOULEVARD, LAWRENCEVILLE, GA 30045 USA

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Phone

(678) 312-1000
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1000 MEDICAL CENTER BOULEVARD, LAWRENCEVILLE, GA 30045 USA

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Consumer feedback about Gwinnett Medical Center

Martha B
Martha B

5 out of 5 stars

posted 3 days ago

I would not take the time to write this if this place had not made such a great impression. All of the staff presented both personable and professional. I was greeted with care and concern as I had broken my foot. I am so glad I choose to go to this hospital. Excellent service is worthy of 5 stars! Thank you to all the staff for all that you do! Sick people are hard to deal with and you do it every day!!! Kudos

Top Color
Top Color

1 out of 5 stars

posted 1 month ago

I wish there have 0 star for this ! They deserve a 0 star !

Very very very bad experiences this morning !
I was there 7 am this morning, but we still didn’t see a doctor as 9:30am , so I give up and decide to leave !

My baby was sick last night , I took him to this emergency center at 7 am since nobody open that early ! What make me surprise is after 2 hours we still waiting ! The room inside is cold as a hell , my kid start to running nose ! I understand doctor time is valuable , but that doesn’t means our patients time is worthless !!!if you let people wait one two hours , how can you say are are a emergency center ???!!!

One of the nurse is called Mike is so bad ! We decide to leave and I decide to complain to sometime hope there system can be better ! After that somebody told me doctor is ready for us !!! After 2 hours ?i still decide to leave ! The nurse called Mike not even pacify patients but loudly said : let her go ! Let her go !!!

Bad experience ! Very bad experience! And the nurse attitude is so rude ! Our patients doesn’t deserved that !

R Martin
R Martin

5 out of 5 stars

posted 3 months ago

Was in the ED on Thursday, August 17, 2018, from 5:30pm until 11pm. Sean, who checked on me constantly, after i checked in; relieved my concerns, thank you. Sean thank you so very much. Traci who stopped to see to ask about insurance and contact info; she was sooo sweet, so very professional and kind! Traci thank you for being so great at your job. My PA, Jeanne was just absolutely awesome; she was so caring and she listened and asked great questions... Thank you, Jeanne for helping me get better. Jeanne you are great at your job!

Tracie Ginsberg
Tracie Ginsberg

1 out of 5 stars

posted 3 weeks ago

I was seen recently at the ER and was brought in by ambulance after a fall down 15 stairs. The wait time was horrendous. The EMT’s were very busy flirting with my nurse and my doctor didn’t get within 3 feet of me...ever. He “examined” me from the doorway, if you can call it that. I do not believe that he should work with patients, maybe a lab would be more fitting his personality. If I have a choice, I will not go here again.

Brittany Heidlauf
Brittany Heidlauf

1 out of 5 stars

posted 2 months ago

If you don't have insurance, they don't treat you like a person. Went for sinus/ear infection symptoms yesterday around 3 PM, they never one time checked my sinuses or my ear. Dismissed me after waiting in a room for two hours. Was only seen by an NP, doctor never visited me. No one checked on me, just left me in there for hours before saying, "Be right back, I'll give you a referral. You don't have an emergency." They did not take a full inventory of my symptoms, didn't listen to me. Never showed one ounce of concern. I had to tell three or four different people my symptoms over and over again. There is no chart? There is no paperwork? Highly disorganized and I felt incredibly rushed with everyone there. The nurses checking me in were laughing and talking over me. I have a deep phobia of hospitals, I was in a state of anxiety, no one cared. I will never go back to this hospital. I'm due for insurance at the start of 2019 and they will never receive a dime of my money. I probably owe $900 for a 2 minute talk with an NP who didn't even evaluate me. Save your money and go to a hospital where the staff actually cares for the patients. I'm so disappointed with the service I received there yesterday. I walked out before even getting "discharge" papers. I wonder if I were their daughter, would they treat me that way? I'm deeply saddened by humanity at this point.

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