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feedback about Heywood Hospital
I have to say that this Hospital is better than the Leominster one. Waiting time is good, the staff and doctors are great. I have been there 3 times. 1 for my mom and the other 2 for the kids. And so far I have nothing bad to say. I hope I never do. God bless.
The nurses were great and the Drs were great. My complaint, the beds are horrible. Instead of the fancy TVs they should of spent the money on the beds. I just came home yesterday, I went by ambulance Thursday at 3 in the am The ambulance asked me where I wanted to go, I said Henry Heywood. I can't say next time I would say that. I had nightmares the 2nd and 3rd night which I attribute to how much my back was killing me. I left their w as much pain in my back as I did in my abdomen. I couldn't imagine being their for a week. Even the nurses agreed how horrible the beds are. It's a shame that it comes down to the bed but when your sick or in pain you want to be comfortable. All you have to do is look at the mattress,, I was in W215 and I think the mattress was 3 inches think.
My father was admitted to geri psych last year because it was the only place available with a bed. If I could give a "0" star I would. It is too upsetting for me to go into all the details but he was neglected and not taken care of with any dignity or compassion. His primary care and neurologist doctors couldn't get a response from the Heywood doctor when they called in to speak with Heywood about his care. Biggest regret of my life was allowing him to go to be admitted there.
Went to the Er for extreme pain and was told over and over I had a yeast infection. I went three separate times because the pain was so bad. My GP was finally able to see my and told me I had a bacterial infection. I was misdiagnosed 3 separate times and now I owe $1000 for my misdiagnosis.
The support services are treated horribly, specifically the food service aides. I heard a nurse yell at a food service aide and treat them like they were an idiot in the dining room. Terrible.
Better second time going. Makes changes to what’s wrong.