Hollywood Presbyterian Medical Center
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feedback about Hollywood Presbyterian Medical Center
Power outage for 15minutes?! Make sense? Walk in patients were dismissed due to power outage. Er was dark and waited to be seen for a laceration a day after Christmas. Power came back on, however, er registration staff are on vacation as if the power is still out. Waited with nobody in waiting room for over an hour, no ambulance nor emergency vehicles in parking lot. Very quiet and peaceful. Triage staff are picking their noses, asked if we can be seen, the women just nods her head and says to wait to be called. All windows are closed and blocked to prevent any human contact. I guess we just can't be seen unless our hearts stop or if we stopped breathing. Then I hear a lot of departments decided to close early due to power outage without notice. Such a realiable place.
Dr. Joung Lee of the neurosurgery department was amazing. My mom had mvd surgery at the Hollywood Presbyterian Medical Center. Dr. Lee was great and we were so fortunate to have him. He took time to explain the surgical process, he made my mom feel confident about choosing to have surgery and he was diligent about filling in the family members before and after the surgery, as well as the next few days during her recovery at the hospital. He even took his time to come find me multiple times to update me on my mom's condition and walked me to her recovery room (even though I was told to just check in at the nurse's station to find out where she gets moved to after the surgery). The staff were very kind and made my mom as comfortable as she could be and took their time speaking with her and the family members. It's been a pleasant experience during a troubling situation.
My GF was attacked by a dog and was bleeding when we came into the ER. They made us wait a long time. The female nurses were very rude. The front desk lady on window 1 with the black curly hair was particularly rude. Overall, none of them seemed to have any patience. Everyone looked disorganized. Sounds like a place you come to die than a place you get fixed at.
Horrible service, making you wait for a long time and making stupid mistakes then just say sorry. Pathetic to see this happening in a developed country like America and the so called “entertainment capital city” Hollywood !
I'm from out of town and went to the ER there for acute bronchitis and an ear infection. They could not have been more accommodating for my less than emergent problem. They were so kind and efficient.