Hood Memorial Hospital
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feedback about Hood Memorial Hospital
***DO NOT GO*** My son was having pain in his chest and a hard time breathing, he was wheezing and it could be heard in his chest when I put my much less then perfect hearing ear to his chest. "Hood" happened to be the closest ER, we went there and it took forever to be triaged, when we were triaged the nurse said he needed a breathing treatment. We get to a room and wait 30 mins to be seen, the Dr listened to his chest with his stethoscope and says he needs a chest x-ray, we wait 45 mins for x-ray, then after another hour for Dr to come in and tell us nothing is wrong, the scared look on my son's face and the panic in his eyes when he heard this was terrible for me to watch, the Dr only offered Tylenol and walked right out wouldn't even answer my questions, when I politely asked the registration nurse who came into the room if she could send the Dr back in she snapped at me. After this I took my son from this 2bit so called professional medical center and drove to North oaks ER where they triaged and had him in a room in 10 minutes, Dr came in very quickly listened to his chest and ordered the breathing treatment stat, we were told we were very lucky to make it in when we did, if it was allowed to continue he would have had a closed airway and if you can't get any air you die.. Hood memorial hospital thank you for your failure to uphold proper medical standards and I will be contacting the governing bodies of medicine and inform them with documentation on your practice's.
I learned an important lesson. READ the discharge papers before signing. I got home and started reading things that supposedly were asked of me in triage. Nope. Seriously says I "denied using drugs" " denied being in an abusive relationship now or ever". I mean come on! I went in for an x-ray! I would never recommend this hospital to Anyone for any reason. Made the mistake of going back and was treated horribly.
If they need a nurse they intercom ALL the rooms & you will be awakened. Train tracks 2 blocks away and you will be awakened by trains at night. Loud baseball field next door. Noisy when trash taken out. Loud and boisterous staff day and night e.g. time to get up!!! Rude controlling P.T. staff and some nurses. No shower in rooms. Tiny shower down the hall. Bed alarms in other rooms go off all night long!!! Toilets are too low so add an extension and feel the water splash up your butt. No temperature control in rooms!! Old antiquated either too hot or too cold. Food is gross. Mop in the bathroom, don't rinse and use same mop for the rest of your room. Hardly any outlets in room. Can't use walker in small rooms in bathroom. Problems getting pain pills to patients in appropriate time. Need I say more? Oh, some staff are disrespectful.
Son came in with a temperature of 103.2
And they released him with a temperature of 103.3
Horrible! Over FOUR hours with a child, barely were seen at all, and there were only 2 other people in the ER. Many walked out before getting seen. If I had not known a nurse there, we'd still be waiting! Unprofessional, terrible place.