Houston Northwest Medical Center

People complain about the price but its better than going to a private emergency room that charges you 10x the amount. My experience was good. I spent almost 8 hrs there but nurses and doctor were friendly and answered all my questions with complete certainty. The ultrasound tech was serious but I'm pretty sure she has been there all night and was about to leave. Overall the experience was good.

I had visited this hospital last month. This hospital took very good care of me. I had went through the emergency around 1am and the front desk was kinda rude but my nurse Red (RN) was amazing. He took good care of me and he even cracked up a few jokes to make me feel better. I would highly recommend him.

I had the best two nurses Ever. My day nurse Alex, was just great. He so sweet and cares about your feelings. Works very hard and is a nice guy. My night nurse, Christelle was a angle. Always there checking on you. The nurses made me feel very much welcomed and I think you two for great care of me.

Took my daughter there yesterday through the ER. Rude and unprofessional. When we got to the room it was way worse. The nurse practitioner couldn’t and didn’t even know how to do his job. Then the medical assistant act like she didn’t know anything. He had to go get the head nurse to do it for him. All while more people kept coming in the room to look at what they was doing. I repeat unprofessional. I am going to file a formal complaint with the board. When you are sick you don’t want a nurse coming in and saying things that make you feel worse or uncomfortable about yourself. You come to get medical help. I will never take my daughter back to this hospital again and will never recommend anyone to that hospital. I would rather drive a little longer to a hospital that will give us the service we deserve since our insurance and us are paying it’s not free.

I was kind of skeptical of bringing my son here due to some of the reviews but our experience was good! When we first walked through the door we were greeted and ask the nature of our visit. I let the triage nurse know and she took my son's vitals and got him a room in less than 10 minutes. The staff was very caring and made sure that my son was comfortable. I could tell they don't treat kids very often based on some things I noticed. They got us in and out and made sure that my son was ok. My only complaint about the visit is that the room was not well kept. It was caps on the floor from needles and other miscellaneous items.