Houston Northwest Medical Center
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feedback about Houston Northwest Medical Center
The service is good and relative fast, staffs were good brought my wife here, the reason for the two stars reviews is because their billing department is shady and unprofessional do not explain the charges or clarify the basics, they just want you to sign the paperwork and take your money, I paid over 800$ for the "package" on the spot spent about 4 hours there, and I asked twice if there were going to be any other bills mail to us and the lady said no this is it! but here I am receiving three different bills already.I am not complaining about getting extra charges but the lack of letting the patient/customer know about it, it is a very dishonest way to do business to me...
People complain about the price but its better than going to a private emergency room that charges you 10x the amount. My experience was good. I spent almost 8 hrs there but nurses and doctor were friendly and answered all my questions with complete certainty. The ultrasound tech was serious but I'm pretty sure she has been there all night and was about to leave. Overall the experience was good.
THEY SAVED MY SONS LIFE. He almost died.
Dr. Choi and his crew in the E.R. were amazing. Very informative, quick acting, and spectacular bedside manner during the entire time trying to get my son stable. Amazing
This hospital is by far the WORST PLACE TO HAVE A CHILD ESPECIALLY IF YOUR OF AFRICAN DESCENT. THEY TOOK MY DAMN CHILD WITHOUT MY PERMISSION... GAVE HER A BATH WITHOUT MY PERMISSION AND USED SOAP JOHNSON AND JOHNSON THAT HAS BEEN ON THE NEWS THAT MAKES INFANT TEST POSITIVE FOR THC. I WOULDN'T RECOMMEND NOBODY HAVE A BABY HERE WORST 2 DAY STAY IN A HOSPITAL THE FOOD IS HORRIBLE IN EVERYWAY. THEY HAD NO HOT WATER IN THE POSTPARTUM ROOM #280 THE SHOWER HEAD WAS STRIPPED BADLY SO WATER GOT ALL OVER THE FLOOR. THEN I HEAR A LADY YELLING AND SCREAMING BECAUSE THEY TOOK HER CHILD WHILE SHE SLEPT AND DIDN'T TELL HER. THIS PLACE NEEDS TO BE REGULATED BETTER THE THINGS THEY DO ARE AGAINST THE LAW.
I broke my hip and was taken to Houston Northwest Medical Center. From the ER, through surgery, until discharge - I have nothing but rave reviews. Kind, competent staff throughout the facility. Would give an A plus!