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feedback about Huggins Hospital
My injury occurred on a Saturday morning. I had an accident with a utility knife, and ended up with a bloody wound to the top of my right thigh.
I was kept waiting in their ER while a kid with a severe cough was seen first (understandable, of course). A man came in afterward complaining of constipation and abdominal pain. He was seen ahead of me.
Meantime, my leg began to twitch, and the blood soaked my pants leg, my sock, and began to fill my shoe. When I told the desk nurse they should maybe see me before the blood filled my shoe and ended up all over the carpet, a plainly overworked and foul-tempered nurse ushered me brusquely into a treatment area, sat me down, and bound my injured leg tightly. This made the wound hurt a LOT worse and did nothing for the twitching. At least it slowed the blood to a drip.
Then she sent me out to wait some more. After another hour of waiting, including curt reassurances that they'd get to me "when they can", we left.
My GP saw me first thing on Monday, and was amazed that Huggins hadn't stitched the wound immediately. They explained it was now past the point where it could be stitched, and that I'd have to be very careful. They also said recovery time would be extended due to the lack of stitches. They gave me a tetanus shot, put me on antibiotics, and sent me home.
Huggins should have done all that without making me wait. I will glue myself back together with Superglue before I'll ever allow myself to be taken to this neglectful hospital's ER again.
Just got my flu shot at the Huggins Flu Shot Clinic. What a great idea, Flu Shot drive through. Staff was very friendly despite being frozen and the process was very quick. Thank you.
I already wrote a review on this but when searching for a phone number for them for my primary care I noticed they removed it . I do not know if it is because they would not like people to know about the poor staff in there imaging department but I will never go back after a tech name Wendy refused to help me with a breast exam after they refused my two referrals & once I finally got in their tech was the nastiest most rudest person. Please never go there if you feel something cancerous is in you because this girl is very rude & will make you feel worthless. I do not know how she was able to keep this job after how I was treated but I can say this the rest of their staff at Huggins besides the imaging department is very nice & I have always been pleased with them.
I was there tonight and the staff were amazing! Very friendly and personable. My RN Christine was awesome! Just a fantastic woman. Dr. Arsonow was also just wonderful! I know they have a bad reputation but I feel very confident that they can handle a lot and what they can’t they get to other hospitals fast using Stewarts Ambulance Service. Which are also amazing folks! Thank you to everyone
Very deceptive billing practices at Huggins. They make no attempt to inform you in the bill which you receive that you can get a thirty percent discount if paid over the phone and within a certain amount of time. The savings is significant. Also, don't make the mistake of paying upfront for a procedure. I did and it turned out that I overpayed. Took six months and many phone calls to get reimbursed.