Only giving one star because I cannot rate zero. This hospital is the most unprofessional hospital i have ever gone too. Not only are the secretarys and nurses incredibly rude, but they cannot stick an IV for the life of them. A nurse i had previously, amanda, stuck me twice got blood all over said she would get an anthesiologist in to do the next sticking, she left and didnt come back for four hours. (mind you i need an IV in to stay hyrdated being as i wasnt allowed to eat or drink any water and im currently 11 weeks pregnant) i was here for a course of two days and was treated like garbage. I was starved for 24 hours and not allowed food "in case of surgery" a surgery they dont have a specialist to preform at this hospital. So i was then transferred to the methodist hospital in minneapolis. Where they told me there was no reason i should have been starved or without water, and told me i was allowed to have clear liquid foods, and my cut off would have to be midnight. They were in just as much disbelief as i. Also, i should note i have a total of 16 puncture wounds on my arms and hands because they claimed i was "a hard stick" even though ive never had any issues with being stuck with a needle before in my life. I got to methodist and they only had to stick me twice and they were able to get it both times in previous places amanda had failed. I would also like to note, 2 nurses tripped on my ivs and ripped them out of my hands causing lots of pain. When i was pregnant with my daughter in 2017, i was in labor and needed an epidural.. the anethesiologist (marty i believe) proceeded to call me a whiner. He then left the needle in my spine and left the room for 30 minutes and told me to sit still because he forgot a part. Mind you i was having contractions and was leaning on my fiance who had an injured knee. I was misdiagnosed with acid reflux do to extreme pain in my upper abdominal and was just recently diagnosed with Choledocholithiasis, for the exact same pain they claimed was acid reflux. In otherwords its a fancy way of saying i had gallstones stuck in a bile duct. They sent me home with a presciption for zantac and didnt do anything else until i was in the ER and transferred me to methodist after and MRI. If you want professional care i do not reccomend coming to this crappy hospital and i sure as heck dont reccomend giving birth in this hospital EVER. Please keep your family safe and go elsewhere. They also didnt clean my bed linens or offered me a shower. they didnt clean my room my entire stay and left the bloody towels and pillows there overnight.

Great providers, excellent service, caring staff. A great asset to our community! Love having urgent care open every day--with little ones there are so many things that come up short notice. Just wish you could get Saturday appointments (non-urgent care) or at least one late weeknight for routine things.

Truly the most terrible medical facility I have ever visited. Rude staff. Incompetent staff. Left vomit on the chair and floor in lobby for hours with a blanket over it after asking me what I wanted them to do about it in a snarky way. Yelled at my 5 year old when she said she didn't want to stand in front of the xray machine cuz she was so tired and then forcibly moved her in front of it to where i had to step in. Ran hours of tests for respiratory causes cuz she vomitted 11 times in 6 hours...while she contined vomitting without any care or treatment. Was not reapiratory. They actually gave her juice inducing more vomiting. Scheduling staff tell you different things and then cop an attitude with me when I'm trying to understand. It really sucks i have to drive an hour to get acceptable health care.

The receptionists are very rude and not trained properly. Almost every time I call I have to deal with one with a poor attitude. It almost makes me want to discontinue using this clinic but the doctors are fantastic. That's why I haven't switched.

The clinic is great! The ER and urgent care are not.