Jefferson Medical Center
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feedback about Jefferson Medical Center
I’ve been to this hospital for various reasons over the last 15 years, from illnesses, to being in the maternity ward. Over the course of my life, I have been at different hospitals either with family, friends or myself. This hospital ranges in care, just like every other hospital does, sometimes you get fantastic care sometimes you don’t. When going to the HOSPITAL I expect to be there for a long period of time in the ER, it’s not a doctors office where you make an appointment they take you back based on the severity of your symptoms. So if you come in with a sore throat and fever you're going to wait longer than the guy with high blood pressure and chest pain that's the whole point of the emergency room. Your cold is not more important than a heart attack. This is the way all hospitals do things so to complain about how long you're there because you came in with a cold, flu, or something else that is not severe is ignorant.
If I could give 0 stars I would! Absolutely horrendous ! My fiancé was in here for back issues- the visit is NOT the problem. No one can pull their head out of the rear end long enough to get your billing correct. I PAID the bill in full of the remaining amount of 77 dollars PLUS he has just had an auto draft of 50 come from his account. IN FULL we have the letter it was paid off so they will remove it from his credit report. SO why TODAY do they auto draft yet another 50 from his bank account if this effin bill was paid in full over a month ago !? Not to mention the lady I spoke to when I paid this account off stated if for any reason there is a left over amount of 50 dollars we will just write it off. Also they told him to compare the bills to his payments... WHY DO WE HAVE TO DO YOUR JOB!?!? Guess you will be submitting part of your paycheck to my bank account ?!
I've been here twice. Once myself several years ago (out the same night) and most recently for my wife. I'm not sure where all the negative reviews come from. Both of us were so gracious and glad to have the support and help from all the staff we met. Everyone was very polite and respectful to us. We felt as if the quality of service was above and beyond what we've experienced before at other hospitals. So much so that we made it our business to thank the staff and send them all a thank you card.
Had my reasons for a 2 star my wife came in on the 6th of November because of a miscarriage they put in her paperwork that she had an abortion when her side of the family don’t believe in that so now it’s in her medical records she had an abortion when she had the baby at home.
Then she went in today and the hospital said she had acute bronchitis all she got was coughing medicine and she isn’t seeing her doctor for a couple of weeks my wife gets sick very easy but how can you not give her medication for it I don’t see you guys having to deal with her coughing all night long puking her guts out ears hurting and vomiting is messed up that you guys could not give her steroids or an antibiotic this hospital is a disappointment to everyone.
This is the best hospital experience I’ve had for my 4 yr old girl. From the EMT guys to the nurses and most of all Dr. Paganussi. He was extra caring and extremely knowledgeable. What a great Doctor!
I have been to ER in Northern VA and have had horrible experiences there. They are all fancy with their amenities and look but the Doctors are not as experienced and this you can tell.
You can tell how caring and intimate the staff is at WVU Medical. Thank you!