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This hospital has to be one of the best hospitals on the East Coast. They don’t bother you, they let you rest & they take such good care of you! I really couldn’t think of another hospital on the East Coast that has taken such good care of me!
Rude person at the emergency room check in desk, yells at people young and old. A little old lady was so very sick and needed a kidney dish and the woman behind the counter yelled at her to step back before she even was able to tell her what was wrong.
They pass out dirty sheets to keep you warm in the freezing cold waiting room, it's just nothing like I would've expected out of a supposed top rated hospital.
No one comes and gives you an approximate time after sitting for 6 hours. We travel all over the world, and I've never seen such poor unprofessional service in an ER.
I was referred to a "top notch surgeon" back in 2014. It took months to get an appointment but I was willing to wait. Unfortunately, the visit was not worth the wait. The doctor was lacking in bedside manners and she treated me like a number. She had zero compassion or interest in me as a person, as I was made to feel as if I was intruding on her valuable time. I am still debating whether she was arrogant or just plain rude. I left feeling that the trip had been a total waste of time. Thankfully, the hospital staff was well organized, friendly and polite. The initial check in was flawless and this made up for my poor experience with the surgeon. The hospital was clean and well deserving of positive reviews I had read online. All of this notwithstanding, I was not comfortable with the doctor and decided to select another hospital. A patient should never be made to feel that he/she is bothering a doctor who is being paid to listen, share knowledge, and solve a problem. Any doctor who has such low tolerance for those he/she is paid to serve should strongly consider a new profession.
Why are they sooo rude? Over the phone and in person! I flew all the way from California to check on a loved one; They were just absolutely terrible! No professional training whatsoever! I would gladly fly back to give all the staff a crash course in Customer service and bedside manner! Never seen anything like this in my life! Thank God for C.H.O.M.P!
My son was sent here from another hospital as they wore concerned about internal bleeding. As He had been stabbed twice. He arrived at 5pm, as per the other hospital he was supposed to get a scan to rule out internal bleeding. It wasn't until midnight that the surgeon said (with out checking my son nor doing anything) that it was ok for him to get stitches. It is now 2am and my son wounds are still open, the Doctor that was supposed to put stitches in left as and I quote "SHE HAS OTHER MORE IMPORTANT PATIENTS TO TAKE CARE OF. My son has have a total of 4 shots of lidocaine in the past 5 hours. Am really upset to say the least.