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I was referred to a "top notch surgeon" back in 2014. It took months to get an appointment but I was willing to wait. Unfortunately, the visit was not worth the wait. The doctor was lacking in bedside manners and she treated me like a number. She had zero compassion or interest in me as a person, as I was made to feel as if I was intruding on her valuable time. I am still debating whether she was arrogant or just plain rude. I left feeling that the trip had been a total waste of time. Thankfully, the hospital staff was well organized, friendly and polite. The initial check in was flawless and this made up for my poor experience with the surgeon. The hospital was clean and well deserving of positive reviews I had read online. All of this notwithstanding, I was not comfortable with the doctor and decided to select another hospital. A patient should never be made to feel that he/she is bothering a doctor who is being paid to listen, share knowledge, and solve a problem. Any doctor who has such low tolerance for those he/she is paid to serve should strongly consider a new profession.
If I could give them no stars I would. I was suppose to have surgery there. They told me once the doctor looks at my scans they will call me to set up the surgery. They called me and I asked did the doctor see my scans and the answer was yes (this was back in April 2018). Three days prior to my surgery I get a phone call from the doctor and the surgery was called off because of what my scans show (he just looked at them July 2018). HE NEVER LOOKED AT THEM! Why would you wait 3 days prior to my surgery to call me? BILLING! They charge you $200.00 just to walk in because the doctor is renting space from the hospital! That doesn't include his bill. WAS NEVER TOLD THAT! My insurance wouldn't pay for the rent. THIS PLACE IS ALL ABOUT THE MONEY! Their customer service for billing sucks! This hospital has gone down! WILL NEVER COME BACK! The Mayo clinic! Please don't send an automatic response either, that's really said! THEY ARE A FRAUD IN THE BILLING DEPT. WARNING, PLEASE LOOK AT YOUR BILL AND YOUR EXPLANATION OF BENEFITS BEFORE PAYING THEM ANYTHING. MY INSURANCE CALLED THEM TO HAVE $900.00 CREDITED TO MY ACCOUNT BECAUSE THEY COULDN'T CHARGE ME FOR IT. I WOULD OF PAID THAT MONEY. THEY STEAL MONEY FROM YOU!
I was born and raised in Maryland. Johns Hopkins played an important role in my families life. A once respected hospital has sunk to partisan and intolerant. Dr Ben Carson may be the most accomplished neurosurgeon in Maryland history and the fools at Hopkins are too petty to recognize his contributions.
I see why Johns Hopkins (JH) is no longer the no. 1 hospital in the U.S. They let an intern/student stick me 10 times in the wrong spot (causing me tremendous pain and frustration) during a spinal tap. Also, if you are 15-20 minutes late for your appointment or miss an appointment you did not know they made for you, they will "ban" you from their hospital, although the doctor is always 1-2 hours late - making you wait and he is not penalized. I arrived to my appointment 30 minutes early, because I know how petty JH can be. I waited 2 hrs. for the doctor. When he finally showed up, she spent about 10 minutes with me, would not let me talk, left me to go treat another patient who arrived after I did (because he was so far behind with his appointments), he then came back an hour later and let an intern/student (who did not know what he was doing) assist (but actually perform a surgical procedure on me-causing me severe pain), until the doctor finally decided the student was taking too long and not giving him what he needed and took over. Johns Hopkins has really slipped in their performance. I question some doctors' ethics. The Doctor's assistant lies and is rude. It's as if they really don't care. *DON'T BOTHER CONTACTING "PATIENT RELATIONS." YOU WILL BE WASTING YOUR TIME BECAUSE THEY ALWAYS SIDE WITH THEIR DOCTORS!!
They are alright. They are good for diagnosing and healing. But their comfort and living conditions during your stay aren't that great. They have all dry food. And very little food. They only give you 8oz of drink and leave before you can ask for more. O ly 1 person can stay with the patient. And the food they do serve is tasteless or nasty. I am a visitor and I got shrimp and grits. I'm perfectly fine until I had their food now I am all messed up. Good at being doctors, bad at hospitality. Also I know you are meant to be doctors but it's so slow that the hospitality matters and it's not that great.