Kalispell Regional Medical Center
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Address

310 SUNNYVIEW LANE, KALISPELL, MT 59901 USA

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Phone

(406) 752-5111

Emergency service available

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Consumer feedback about Kalispell Regional Medical Center

Toby Estman
Toby Estman

5 out of 5 stars

posted 1 week ago

The ER staff was very quick to assist me and helped me be as comfortable as possible. I was taken care of very quickly and I wasn't in the hospital very long. Thank you for the wonderful service.

Tracy Kienitz
Tracy Kienitz

1 out of 5 stars

posted 2 weeks ago

I agree with other reviews here. The administrative and BILLING personal are something to be desired. Connie particularly is rude, condescending and terrible to work with. I overpaid my bill and still received a new statement and balance owing. It took two hours (multiple people and calls) to figure out what had happened because they have a new billing system but her bedside manner was absolutely terrible. I asked to speak to her manager because I finally lost my patience with her tone and condescending attitude and rudeness. She told me to go online to fill out a complaint. No apologies, just a statement it wasn't her problem that their system was a challenge to work with...I reminded her she was in control of herself and how she treated the people that still contributed to her payroll. Unprofessional. Not happy. And still no call back from a manager to share my experience. I am not one to ruffles feathers and spent over an hour on the phone with this woman, finally just couldn't take it anymore. Customer service is not a concern with this company and since management cannot return phone calls, I suspect it comes from the top down.

Libbi Boerschig
Libbi Boerschig

5 out of 5 stars

posted 5 days ago

If I could choose any hospital to be taken to, it would be Kalispell Regional Medical Healthcare Center.. 2nd floor staff.
Wow!!! is all I can say. Not once did we feel we were a bother to them and they took amazing care of my mom. Can't say enough great things and our doctor, Dr. Welch was so gentle and mild mannered. He even personally called a doctor's office for her follow up and made the appointment.....himself.
Unheard of these days!!

Not sure why there's such low ratings but I wish I could give more than 5 stars!!
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Calista Munnell
Calista Munnell

1 out of 5 stars

posted 1 month ago

BEWARE!! YOU ARE PUTTING YOUR LIFE AT RISK BY GOING TO THIS CLINIC! Kalispell Regional medical center put my life at risk. I went in complaining of leg pain, suspecting it was a blood clot due to the new birth control pills my doctor had put me on. They did an ultrasound and told me it was in a minor vein in my calf (where I said the pain was),was no big deal, and sent me on my way telling me to take ibuprofen. I told them repeatedly I was getting on a plane to Seattle and they said it was fine. Just take the Ibuprofen the doctor said. My mother, a retired nurse, told me to put on compression stockings and that I probably should not fly. But, I did because their doctor and ultrasound tech said it was fine. When I got to Seattle I was intense pain still and went to the vascular specialist who said they missed so much of the blood clot, in 4 major veins and behind my knee, that it was like they looked at someone else's leg. The doctor was shocked that they could have missed so much and put my life in danger by not putting me on blood thinners immediately. I would NEVER go to this po-dunk unprofessional clinic again. BEWARE!

Bethany Robinson
Bethany Robinson

5 out of 5 stars

posted 2 months ago

We are sitting quietly watching our son recover from surgery. The experience thus far has been wonderful and the environment clean and comfortable.