Knox Community Hospital

I was charged lab fees for a routine blood panel, which I have been having done to check my diabetes for the last fifteen years. My insurance covers this service 100%. But because I went in to be established as a new patient along with my yearly wellness check, Dr. Carroll’s office would not code my visit for a wellness exam. Therefore, I was charged almost $700 for lab fees. I fought with his office for months regarding the problem. I even contacted my insurance company in what I should do. They advised Dr.Carrolls office that it had been coded incorrectly but he still would not adjust the code. This was my first experience with Knox Community Hospital. Unfortunately, this has made me question whether I can fully trust their network to look out for my best interest.

Just to start, it took THREE visits to the ER with incapacitating pain before a specialist finally saw me and gave me a correct diagnosis (the ER doctor all three times got it wrong.) Then, the specialist did a great job but his hands were tied because he had to follow "hospital policies" that led to 1) an extra surgery, because one wasn't successful, 2) an extra day in the hospital, 3) missed drugs, and 4) a doctor that LIED about test results in order to try to keep me an additional night. AVOID! AVOID! AVOID!!!

The birthing center staff is amazing! We couldn't have had a better experience with Brenda the nurse! Dr. Witham is phenomenal as well.

I was sent to Knox Hospital for a neurology test. I am a person of size and I must say, I was disappointed that there were no provisions for a large person in the waiting area on the 5th floor. I was also provided a gown to put on that was a small gown and wouldn't even go up my arm. I sat waiting on the doctor half uncovered. When the doctor arrived, I asked if a gown was even necessary and he said no. I was able to put my shirt on and there was no reason what so ever that I would have even needed to change. It was a test on my wrist and I wore a shirt with short sleeves. Personal in the service industry need to be attentive to those they are serving and understand that there is not a one size fits all in seating or in gowns.

They can't tell the difference between a rolled ankle and a sprained ankle. Makes sense why KCH is one of the worst ranked hospitals in the country