It's a mixed bag here. You'll get the great, the average and the questionable. But they won't kill you. You'll live and you'll be fed and you'll meet some great care talkers and care takers along the way. Give them credit though, is a tough job.
BONUS: they have a cell phone charging station, so you don't have to wait without updates, check ins, or posts.
This place will do in a pinch, but if you can avoid it, please go to another hospital. I've been seen here numerous times for variously emergency situations and I've been admitted more times than I would like to remember.
I'm a dialysis patient and my dialysis clinic is located right across the parking lot from La Palma Intercommunity Hospital. In the event of an emergency, the paramedics will rush me here so the ER staff can stabilize me and determine whether I need further care.
The treatment I've received has been hit or miss. I can never really tell what it's going to be like from visit to visit. There was a time when my blood pressure was out of control (200/100 +) and the attending physician was taking her sweet time getting around to me. I could've had a stroke, but she didn't seem concerned.
My brother was visiting with me and overheard that same doctor making fun of a man visiting the patient across from me. Apparently, she found it amusing that this person, who spoke English as a second language, was trying to communicate that he was worried that his relative might have suffered a brain injury. Maybe there was nothing to be concerned about, but I don't think it's right to be mocking anyone for trying to ensure the safety of someone they love.
In fact, that same doctor kicked my brother out when he tried to motivate her to take my case seriously. I will admit my brother wasn't very polite, but given the circumstances, I think most people would have lost their cool.
After having my brother removed she finally ordered the meds I needed to get my BP under control. I don't even want to imagine what could have happened had my brother not stepped in to bring my case to the doctor's attention (and I thank God for giving me a brother who has been there to advocate for me during my times of need).
The horror stories continue when I've been admitted to the hospital as well. Typically sheets and gowns are to be changed everyday, but I recall when my linens and gown weren't changed for up to three days. Furthermore, there was an instance when I requested a breathing treatment because I was feeling short of breath (I have asthma). When I contacted the receptionist at the nurses station he told me that they would send a respiratory therapist. When the RP didn't show up I tried calling the nurses station again. Long story short, the respiratory therapist never came.
I've had some great nurses and doctors here as well (and this review is by no means a reflection of them), but those few people and experiences haven't been the norm.
I try avoid this hospital if I can. I will even cut my dialysis treatments short to drive myself home or straight to another hospital. I'm sure this place isn't all bad and no hospital is perfect. However, because I have regularly experienced poor treatment here, I would highly suggest you go to another hospital if you can.
Dr. Heilpern, the head of Emergency Services, is a sexual harasser. I am a medical doctor, and I worked for him at California Medical Center and at La Palma Intercommunity Hospital in the emergency departments. One day in the emergency department at California Medical Center he tore open the front-buttoned dress of one of the female clerks, exposing her panties to the entire emergency department. She was horrified, screamed, and tried to pull her dress back together to cover her panties. She turned bright red and kept saying to me over and over again, "He is so inappropriate! He is os inappropriate!" She was so distressed that she had to leave her work station in the middle of a busy emergency department. She sued Heilpern, and I was promptly called by his attorney and asked what had happened. Thereafter Heilpern gave me a raise and a lot of other benefits, I believe, in an attempt to keep me from telling the truth about the sexual assault. He settled the lawsuit shortly thereafter.
James Yoshioka was the CEO of both hospitals and was aware of Heilpern's incidents of sexual harassment.
That year Heilpern paid for our emergency department Holiday party, which we had at my home in Brentwood. At the party, I was bending over an ice chest to get a cold drink for a guest, when Dr. Heilpern came up behind me, placed his crotch against my buttocks, grabbed my hips with his hands, and began to pretend to perform a*** intercourse on me, laughing the entire time as all of my guests looked on mortified, including my significant other. I felt humiliated, and went downstairs and locked myself in my bedroom for the duration of my party.
After settling the lawsuit with the female clerk, Heilpern repeatedly tried to fire me, but always backed off because I had the support of my fellow doctors, and because I asked James Yoshioka, the CEO of both hospitals to prevent Heilpern from firing me in retaliation. On one occasion Yoshioka confided in me that, "You have really been sh** upon." In January of 1994, I lost my brother to a violent and traumatic injury. I informed Heilpern that I had to go home for the funeral, and that I needed a few days off. One hour before I went to the church for my brother's funeral, I was phoned at my parents" home by a colleague who informed that Heilpern had fired me.
I sued Heilpern for sexual harassment and wrongful termination, and Yoshioka for failing to intervene to stop the abuses, and we went to a jury trial. The judge refused to allow my significant other to testify about the sexual assault and battery against me at the Holiday party. Heilpern's attorney used the defense that I was an independent contractor, as opposed to an employee, and therefore the employment sexual harassment laws did not apply to me, despite the fact that the IRS had reclassified me as an employee. The jury felt that, based on this defense, that they were unable to award me anything. We interviewed the jury after their verdict, and they all said they believed me and wanted to award me damages, but they were unable to do so because of the independent contractor defense.
My mom entered ER Jan 2018 for 3 days for head trauma eval. Dr. Hami was okay but she left with bed sores. Front desk must be in training.
We had a great experience, nurses did a great job and were kind during my wife's stay. Thank you!