They billed me without using my insurance, so I gave them my insurance information so they could bill them instead. I already pay so much for medical, so II might as well use it, right? They billed my insurance extra and then demanded I pay the original amount as well. This hospital is not in the business of helping people. I waited for 4 hours to be seen by a doctor for 30 seconds for the onset of a condition that turned out to require months of treatment. They will do next to nothing for you. Unless you are on your deathbed, avoid this place at all costs.

I was hesitant to come due to ratings but I had to due to my daughter having an allergic reaction to a bite on her neck. The staff was very professional and the nurses were kind. Dr. Ko sat down with my daughter and I to quell all our concerns and took the time to educate us about medical nuances. I was very pleased. Before I left the front desk called me back for payment which I totally forgot about due to the nature of my daughter’s emergency. They printed out my insurance coverage and went through thoroughly every line so I understood my financial responsibilities.
Thank you La Palma,
Dr. M

I admit, the wait was long. It was on a priority basis of course. But I give five stars to everyone that I came in contact with especially David and his staff.

My mom was bleeding quite bad, with a skin patch about 30 square inches peeled off in an accident. She was on blood thinners too. Without calling 911, I brought her to ER at this hospital, but they made us wait 20 min before someone even saw her for the first time. Then they put a wrap around the wound and we waited 3 hours before a doctor could see her. All the nurses and doctors appear unconcerned, as if the only thing that matters to them is there take-home pay.

I doubt their main hospital is any better than this ER. Best to go anywhere else, even overseas, because services here are virtually non-existent. They might attend to you if you are about to die because then they are under the threat of being sued but otherwise all the staff is just carefree and having fun.

We had a great experience, nurses did a great job and were kind during my wife's stay. Thank you!

Update 03/29/2018: We came back for having born our second baby. We are more than pleased for all the attentions from nurses, doctors and admin. Very well recommended. Thank you again!