La Palma Intercommunity Hospital

I came to this hospital through emergency. Everyone at the hospital are professional and helpful. Here's what you need to do before you decide to stay, ask if your insurance is good at this property. If not get your self taken to your insured hospital. They will soak you, I paid $6000 out of pocket after showing them my insurance information. Nobody mentioned to me they wouldn't take it. Not a good business hustle

My father was brought into the ER in the final stages of dementia - no longer eating or drinking - the whole time he was in this hospital (ER to ICU to a regular room) we came across three, THREE nurses who were kind, compassionate and professional. Every other staff members from doctors to nurses to social workers were horrible. It’s hard enough watching your father die slowly but having to navigate the health care system while dealing with incompetent heartless medical staff is unacceptable. They clearly only care about the money and will say anything to Medicare to force your loved one out disregarding the fact that it’s an unsafe discharge. We were finally forced to remove my father from his G tube, IV and antibiotics just so he could qualify for hospice and not be thrown on the streets by La Palma Hospital. Had the doctors reflected the truth that my 86 year old father was in critical condition then he could have stayed rather than being moved at 7pm at night in the middle of a storm to a skilled nursing facility that is costing the family $12,000 a month to keep him in his final days. My father was a patient of the head doctor of this hospital for many years before his illness and after his illness this doctor didn’t like my siblings (my fathers care givers) so he sought revenge by mistreating my dad in his final days. My father didn’t deserve the treatment he received nor did our family. Lastly their “social worker” Steven is an incompetent idiot who seems as if he was picked up off the streets and given a job. Completely unprofessional and a straight to your face liar. His story and promises change within moments and he can’t handle being called on it. He shuts down and pouts like a spoiled child. He will also try to get family members to make critical decisions without allowing them to consult with the legally responsible person. He is a bully and preys on families that are facing the death of a loved one. If given the choice DO NOT come to this hell hole of a hospital. As we were leaving another lady who works in the medical field was speaking up for her loved one who was also being forced out with an unsafe discharge. Pathetic.

Came here multiple times for myself & my mom & daughter & every time it's dirty & some of the staff are rude. One night in particular came in for my daughter (16 yrs old) who had severe chest pains - made her wait almost an HR to even take her vitals & another HR before was taken to a room & another 35 mins til seeing a doctor, spent total of 5/6 hrs in the er. The room had blood stains all over the place & there was urine cup on the counter right next our room the whole time - no one pick it up, the nurses we were eating constantly, only saw the doctor for 40 secs & they didn't do any x rays or anything else for her.

Unlike others experience ER staffs were helpful and friendly. When I visited there was full of patients at ER waiting room, however my father treated right away, I wasn’t wait more than 20 mins

Terrible service by everyone but the emergency room attendants and doctors. I came in with a trauma wound and it was properly addressed initially but I was forced to wait a whole day to even talk to the surgeon. Then instead of redressing my gauze and wrapping, the nurses proceeded to just continue wrapping more gauze around it. I ended up leaving that hospital because my mom read a terrible review on the surgeon and they (for some reason) didn’t classify my gunshot wound to my tibia a trauma.
Being that I left against doctor’s orders, I was not granted an ambulance ride, so I had to sit in the back of my moms car with a broken leg and the expected excruciating pain til we reached Hoag.
When I got to Hoag, they asked why I had so much wrapping on and why I haven’t received a fresh dressing after a whole day. Then they asked why I hadn’t been worked on for a full 24hours considering the circumstances. So basically, don’t go to La Palma intercommunity hospital unless you wanna sit in pain for longer than you should and receive the wrong type of medical treatment.