La Palma Intercommunity Hospital
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feedback about La Palma Intercommunity Hospital
Went for an abscess, from an infected scratch, after being cut open & drained, was left there with open wound for 30+ minutes while nurse was in & out of my room not tending to the open wound. Doctors very rude. If I can put negative stars I would. This place definitely needs to be checked out by REAL health care professionals & anyone & everyone that can report wrong doings.
They billed me without using my insurance, so I gave them my insurance information so they could bill them instead. I already pay so much for medical, so II might as well use it, right? They billed my insurance extra and then demanded I pay the original amount as well. This hospital is not in the business of helping people. I waited for 4 hours to be seen by a doctor for 30 seconds for the onset of a condition that turned out to require months of treatment. They will do next to nothing for you. Unless you are on your deathbed, avoid this place at all costs.
I admit, the wait was long. It was on a priority basis of course. But I give five stars to everyone that I came in contact with especially David and his staff.
I was hesitant to come due to ratings but I had to due to my daughter having an allergic reaction to a bite on her neck. The staff was very professional and the nurses were kind. Dr. Ko sat down with my daughter and I to quell all our concerns and took the time to educate us about medical nuances. I was very pleased. Before I left the front desk called me back for payment which I totally forgot about due to the nature of my daughter’s emergency. They printed out my insurance coverage and went through thoroughly every line so I understood my financial responsibilities.
Thank you La Palma,
We had a great experience, nurses did a great job and were kind during my wife's stay. Thank you!
Update 03/29/2018: We came back for having born our second baby. We are more than pleased for all the attentions from nurses, doctors and admin. Very well recommended. Thank you again!