Lake Charles Memorial Hospital
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feedback about Lake Charles Memorial Hospital
Daughter was taken by ambulance. While waiting for a permanent room daughter was given an IV and asked to sit in a temporary room. A nurse walked in asking if she had done a urinalysis. We stated she is dehydrated and could not go and she asked us to wait in the lobby until she had to go. We tried to explain she passed out and had a seizure and was brought by ambulance but the nurse was just rude and ignored what I had to say. Not sure about policy but I didn’t realize when you get taken by ambulance to this hospital you will just be directed to wait in the lobby I guess.
The staff has always been incredibly nice the few times I had to visit the emergency room. The remodel of the hospital is very nice. I like the pieces of glitter/gold through out the floor and they have built in outlets and usb ports next to the chairs in the waiting lobby. It helps when you have to make the time go by when you wait. I've never had a bad experience.
The ER was dirty and unprofessional the support staff seemed not to care about anything. Even after admitted the staff was loud the room was dirty with empty tape rolls and paper still on the floor. I had to clean the toilet before my mom could use it the bed sheet had holes in it. Even the cafeteria was dirty and the staff were sitting on the floor watching music videos and got upset when i asked for a hamburger. I was afraid to eat it and threw it in the trash... What a shame to have such a nice hospital and staff it with incompetence... will never go back
Worst experience at a hospital ever. I was on the 7th floor. Rarely saw the nurses no one ever told me what was going on and I was having accidents cause of how sick I was and I was made to sit in it for 3 hours because they kept forgetting to come unhook me so I could clean up. I will never be coming back to this hospital ever again. For anything.
Please check on your family. The nurses are rude, lazy and always on their cell phones, e sd specially on the night shift. My brother is a diabetic with no legs and was admitted with pneumonia. Was left full of poop for an hour. Had bloody bandages for a day which they refuse to change until the bed was a mess. He was also left hungry after surgery for breafast and lunch. They dont answer the buzzer either. They are totally in the wrong profession.