Los Alamitos Medical Center
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3751 KATELLA AVENUE, LOS ALAMITOS, CA 90720 USA

Address

3751 KATELLA AVENUE, LOS ALAMITOS, CA 90720 USA

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Phone

(562) 799-3220

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Consumer feedback about Los Alamitos Medical Center

Los Alamitos Medical Center
Reviewed from Google

2.9 out of 5 stars

Mitchel Okuda
Mitchel Okuda

1 out of 5 stars

posted 3 weeks ago

Horrible hospital! My 83 yr old mother had fallen at her assisted-living facility and was taken to their ER for neck pain. She arrived there about 1:30 am. When I called the ER at 7:30 am to check on her status, the male receptionist there was very quick to reply that no one by that name arrived in the ER or was at the hospital. I asked him to check again because she was taken there by ambulance. He then rudely confirmed that she had been admitted, and provided me with her room number before transferring my call to the nurse's station without an apology. When I was transferred to the nurse, she would not provide me with any information about my mom's status. All I wanted to know if she was okay/stable. She said they were on a shift change, and for me to come down there in person for information.

My experiences with Chicago Med Center and Long Beach Memorial were complete opposite of that of LAMC. The staff there were great to deal with.

Manny Gutierrez
Manny Gutierrez

5 out of 5 stars

posted 2 weeks ago

I'm so sorry others have had bad experiences, but mine couldn't have been better.
I had knee surgery yesterday, my surgeon, anesthesiologist, nurses and staff were unbelievably kind and compassionate.
My recovery nurse Cora was so empathetic and spent time talking to and comforting me when I was in pain. She couldn't have been a more pleasant person.
My anesthesiologist Dr. Choi was just as kind and also spent time speaking to me and helped me immensely when I was in recovery.
Out of every surgery I've had, this was by far the most pleasant. The staff genuinely cared and took care of me like family.
Would absolutely recommend!

Andrea Wader
Andrea Wader

1 out of 5 stars

posted 4 weeks ago

I visited LAMC for the first time this morning for a guided injection into my right hip. It was a horrific experience. The radiologist was an arrogant jerk and barely said 3 words to me. The nurse had nothing to say either. I sobbed through the procedure, felt vulnerable, violated and dismissed by the time it was over. He left without saying anything. I will never be back. I don't know why this man would choose a career he clearly has no interest in and has zero bedside manner. I have called several times in the past couple hours with no response. One star for the patient check-in coordinator who was very friendly and professional.

T C
T C

1 out of 5 stars

posted 1 month ago

This hospital employ scammers. I had FNA Biopsy on November 2017. I paid my co-pay and my insurance paid the rest. This hospital billed my insurance 2 times and after my insurance corrected everything, This hospital's sold my information elsewhere. Then months after I got a scam letter purportedly from "Attorney at billing" collecting over $6,536.52 from me. The amount they over billed my insurance with an attachment of a computer (screen shot) print-out of my hospital's record. STAY AWAY FROM THIS SCAM HOSPITAL.

Julia Humphrey
Julia Humphrey

2 out of 5 stars

posted 4 months ago

My father is 86. He was discharged from ER for chest to NO ONE with an IV port still in his left arm!! He is on blood thinners!!!! Unacceptable! I’m watching you like a hawk from now on!!! Maybe even a new hospital! Yes, I think so.