Horrible hospital! My 83 yr old mother had fallen at her assisted-living facility and was taken to their ER for neck pain. She arrived there about 1:30 am. When I called the ER at 7:30 am to check on her status, the male receptionist there was very quick to reply that no one by that name arrived in the ER or was at the hospital. I asked him to check again because she was taken there by ambulance. He then rudely confirmed that she had been admitted, and provided me with her room number before transferring my call to the nurse's station without an apology. When I was transferred to the nurse, she would not provide me with any information about my mom's status. All I wanted to know if she was okay/stable. She said they were on a shift change, and for me to come down there in person for information.
My experiences with Chicago Med Center and Long Beach Memorial were complete opposite of that of LAMC. The staff there were great to deal with.