Horrible hospital! My 83 yr old mother had fallen in your assisted living facility and was taken to their ER for neck pain. She arrived there about 1:30 am. When I called the ER at 7:30 am to check on her status, the male receptionist there was very quick to reply that no one by that name arrived in the ER or was at the hospital. I asked him to check again because she was brought there by ambulance. He then rudely said she was admitted, provided me with her room number and transferred my call without an apology. When I was transferred to the nurse, she would not provide me with any information about my mom's status. All I wanted to know if she was okay/stable. She said they were on a shift change, and to come down there for information.
My experiences with Chicago Med Center and Long Beach Memorial were complete opposite of that of LAMC. The staff there were great to deal with.