Los Alamos Medical Center
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Consumer feedback about Los Alamos Medical Center
I visited the ER twice in one week, and both times had a pretty positive experience. The nurses and doctors were very good - kind and caring. The only negative (besided that $10,000 billed to my insurance...) is how long it took to get discharged. After the doctor said I could go, it took about 40 minutes for the nurse to come and take the IV out of my arm and get me out of there. Overall, I felt very well taken care of. And, there was NO wait to get in. :)
Wouldn't go there if I was dying better off treating yourself if I could no stars I would. Place is awful nurses are rude had a compound fracture and they didnt even clean the dirt off for 3 hours upon arrival
If only I could give negative stars, I would give one million.
Had a premature baby here (emergency, no choice). Then the nightmare starts.
1- no one bothers to ask for new address and insurance ect. so all bills send to the wrong address. Then started to get calls from debt collectors;
2-after updating address to handful departments, the radiology still did not get it. And it was a wrong phone number listed under me. The best part, they blame the post office for not delivering the mail.
Poor medical quality and extremely bad service for patient. I just wanted to request a copy of medical test results for myself, and this is the first hospital ever who asked me to (1) fill out the form in person, (2) ask to pay $25 for fee. I got exact same tests in Santa Fe last month, and it was easy enough that I can simply call to request and there was no fee. After seeing a doctor 5 times, they finally sent me to Santa Fe, then I am again sent to Abq now. Just waste time and money if you want to diagnose your health issue in time.
Got injured skiing and saw RN Claire and MD Bloomfield. Excellent care, very professional and friendly. I was in a lot of nausea from the pain and had an ill-fitting knee brace. I left feeling well and in a sturdier knee brace. It was apparent that they genuinely care about the wellbeing of their patients. Thank you and your team!
