Loyola Gottlieb Memorial Hospital

This is from an old experience from 2017 but it took awhile for me to be able to speak about the experience. I lost my dad that day and I would never recommend this hospital to anyone for the staff being rather unprofessional in the way some things were handled. My father went to this hospital on august 14 2017 via ambulance for difficulty breathing. I showed up 35ish minutes after he arrived straight from work found him to be considerably blue and short of breath. I dont know how much the hospital had regarding my dad's medical history but I told them what I knew regarding a suspected blood clot in his leg a few years ago that was never followed up then about an hour later they told me they were moving him to the ct room to do a quick ct scan. Here's where things became scary. I was sitting in the little ER room with the curtain open and I heard over the intercom something along the lines of code blue ct room 1. There were 3 to 4 people sitting on the main desk area talking to each other chit chatting playing on their phone in the middle of the ER and didnt even react to the page. After about 3 to 4 minutes a woman rushes through the door saying didnt you hear me and repeated what the intercom had stated minutes before. now they all got up and scrambled through the door she just popped through. My dad was in the ct room and his heart stopped and nobody reacted it was a heartbreaking day for me and I didnt leave the hospital that day thinking "it's okay bad things happen the staff did the best they could". That's my story and that's why I am ultimately heart broken over this entire situation and day. I hope other people have better experiences there but I do not personally believe I will ever return there

Staffs are nice. But they don't clean the rooms or change the bedding unless u ask them too. They take a long time to come and clean. They say they clean and sanitized daily but they don't!!

If I could give this place a zero I would, it’s always filthy. They didn’t even advise us from the beginning that the system was down so that we could’ve made arrangements to go elsewhere. Computers don’t work? Use paper charts as back up. People basically have to come in an ambulance to be seen because obvious symptoms such as hives, sweating from a fever and a serious pre existing condition is not good enough to get seen right away. Staff and doctors don’t even take a quick glance at the chart to see what medications hes not supposed to take due to his pre-existing condition. This place is a joke.

Left hip replacment went great returning for right and physical therapy! Veronika will feed you good ! All the nurses are very helpful and kind.

My father was brought here because of a high fever from an extended Care home for rehab and during the first night there that my mother didn't stay, because she stays with him everyday until he's released, and we are appalled by the way he was treated. I was called at about 2 am by the nurse asking me to speak with him because he was refusing their services. I spoke to him and he was delirious and confused. I had never heard him surreal in such a way were he was totally out of it. He wanted us to take him out and saying they were being mean and saying things to him. He speaks Spanish but can understand English. I tried to reason with him that he needed the services and he was thinking this way because of the fever but I couldn't get him to understand. I three-wayed my mom and we both were on the phone with him now. The nurse wanted the phone to speak to me and he refused so she called me on another phone so I put him on hold and she asked if he was like this and I told her not at all he's not spoken like this before. She said she'd call the doctor and hung up. I went back to the line with my dad and heard rustling like they took the phone from him and I could hear a few other people came in and I heard them telling him they needed to check his blood sugar and I could hear him tell them to don't touch him and leave him alone and I could hear like shuffling and a lady laughing and the male voice as well. The voice became muffled so we couldn't hear as well anymore but we stayed on and heard one lady say his sugar number which was about 160/180. Then I just heard the intake nurse come back and ask how he was and then I guess he swore at her in Spanish and she was angry and just left after he questioned him about talking to her like that. Then we heard silence and then we heard him praying a bit and heard someone again all if he was better and then we thought he went to sleep cause it was silent. We were furious that when my sister went in the morning we saw wrist straps on his bed. I was not told me was going to be restrained. He could barely move and couldn't walk and hes never been violent in the hospital. And then the laughing is so unprofessional and rude and of course probably cause more frustration and agitation to my father. My sister complained but I don't know if anything was done. The doctor treating my dad said that was not necessarily for someone of his age and his condition. The lack of translators is also ridiculous. We have yet to know what causes these fevers and infections and bleeds in him. The food is also horrible. Even the doctor would tell us to bring him something that was better for my dad. Unfortunately he's being sent back to this hospital because now he's in need of a blood transfusion and I'm so reluctant and nervous and feel like I want to take him elsewhere but his doctor would like him there. These experiences make our lives worse dealing with my father's health.