Loyola Gottlieb Memorial Hospital
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feedback about Loyola Gottlieb Memorial Hospital
Left hip replacment went great returning for right and physical therapy! Veronika will feed you good ! All the nurses are very helpful and kind.
My father was brought here because of a high fever from an extended Care home for rehab and during the first night there that my mother didn't stay, because she stays with him everyday until he's released, and we are appalled by the way he was treated. I was called at about 2 am by the nurse asking me to speak with him because he was refusing their services. I spoke to him and he was delirious and confused. I had never heard him surreal in such a way were he was totally out of it. He wanted us to take him out and saying they were being mean and saying things to him. He speaks Spanish but can understand English. I tried to reason with him that he needed the services and he was thinking this way because of the fever but I couldn't get him to understand. I three-wayed my mom and we both were on the phone with him now. The nurse wanted the phone to speak to me and he refused so she called me on another phone so I put him on hold and she asked if he was like this and I told her not at all he's not spoken like this before. She said she'd call the doctor and hung up. I went back to the line with my dad and heard rustling like they took the phone from him and I could hear a few other people came in and I heard them telling him they needed to check his blood sugar and I could hear him tell them to don't touch him and leave him alone and I could hear like shuffling and a lady laughing and the male voice as well. The voice became muffled so we couldn't hear as well anymore but we stayed on and heard one lady say his sugar number which was about 160/180. Then I just heard the intake nurse come back and ask how he was and then I guess he swore at her in Spanish and she was angry and just left after he questioned him about talking to her like that. Then we heard silence and then we heard him praying a bit and heard someone again all if he was better and then we thought he went to sleep cause it was silent. We were furious that when my sister went in the morning we saw wrist straps on his bed. I was not told me was going to be restrained. He could barely move and couldn't walk and hes never been violent in the hospital. And then the laughing is so unprofessional and rude and of course probably cause more frustration and agitation to my father. My sister complained but I don't know if anything was done. The doctor treating my dad said that was not necessarily for someone of his age and his condition. The lack of translators is also ridiculous. We have yet to know what causes these fevers and infections and bleeds in him. The food is also horrible. Even the doctor would tell us to bring him something that was better for my dad. Unfortunately he's being sent back to this hospital because now he's in need of a blood transfusion and I'm so reluctant and nervous and feel like I want to take him elsewhere but his doctor would like him there.
These experiences make our lives worse dealing with my father's health.
The Rebecca H.,NP in the ER does not listen to her patients. She wanted to run a test that was not necessary for what I came in for and then she wants to give me a Valium. I asked her why, she said for your anxiety...I never said I was anxious. I will not be returning to that circus again!
There is obviously a huge difference between the actual hospital and the ER. My husband was just released from the surgical wing and ICU after being there for a few days. We were so impressed by the friendliness and competence of the staff, everyone from the doctors down to the housekeeping. In other hospitals we've been at, it isn't unusual to wait quite a while for a nurse or doctor to come see you. At Gottlieb it took just a few minutes to get help. The place was spotlessly clean. Everyone there was genuinely kind and helpful. If you have to have surgery there, do not let the negative reviews worry you. I wouldn't hesitate to choose Gottlieb again.
When I first arrived my room was filthy and had not been cleaned in a while. Cobwebs on the light fixture and ceiling. The side table, when I arrived was sticky and still is sticky all over, even after they allegedly deep cleaned it. Some of the staff are great and some of the staff are so bad they should be fired. You only get to shower one day a week. Some of the nursing staff don’t want to give you prescribed pain medication when you are in excruciating pain.